Key Account Manager Pharma at Reckitt (2024-06 – Present)
- Management of 8 groups (~1100 pharmacies) with a business value of ~6M ensuring growth, client satisfaction and retention.
- Develop and implement joint business plans and educational initiatives in collaboration with cross-functional teams, including medical marketing, sales, logistics, and trade marketing.
- Conduct scientific and product-related discussions with healthcare professionals, supporting evidence-based recommendations within the pharmacy channel.
- Hold regular costumer meetings to track the progress of partnerships, align strategies, and build stronger relationships.
- Conduct market and competition analyses and adapt strategies to maximize growth opportunities.
- Representation of the company at industry meetings and stakeholder events.
- Data management through masterdata, CRM tools, and P&L analysis, ensuring accurate insights for strategic decision-making.
Pharmaceutical sales representative at Reckitt (2024-01 – 2024-06)
- Management of a portfolio of around 300 pharmacies.
- Negotiation of annual sales plans, establishing a record in the region of 190 partnerships.
- Conducted scientific communication and educational interactions focused on product mechanisms, and patient-oriented counselling.
- Monitoring and analyzing market data and market trends to identify competitive advantages and adapt considering a strategic alignment.
- Participation in the development of clinical sessions in collaboration with KOL, bringing together around 40 pharmacies and 90 pharmacists.
- Identifying customer needs and communicate relevant medical and scientific information.
- Attending sales meetings, conferences, and training sessions.
Pharmaceutical sell-out representative at Reckitt (2023-02 – 2024-12)
- Collaborated with pharmacists to optimize product understanding and recommendation.
- Strategically increasing sales and preventing stockouts through negotiation and sales' fundamentals, in alignment with the territory business plan.
- Gather relevant information about our business partners and study competitors' strategy and actions in the point of sale.
- Delivered scientific communication and educational initiatives to support evidence-based recommendations in community pharmacy.
- Conducting scientific training sessions through engaging communication to strengthen pharmacists and improved recommendations to patients.
Pharmacist at Farmácia Luciano e Matos (2022-09 – 2023-02)
- Provided expert pharmacological guidance to chronic disease patients (type 1 and 2 diabetes, hypertension, atherosclerosis) monitoring programs.
- Advised patients on adverse effects, drug interactions, and treatment optimization in collaboration with prescribers.
- Built trusted relationships with HCPs, contributing with valuable insights to enhance patient care and optimize treatment plans.
Clinical Research Extern (internship) at Reqpharm - Hôpitaux Pitié - Salpêtrière (2022-01 – 2022-06)
- Assistance with reviewing regulatory documentation under supervision, preparation of visits to research sites, and monitoring the inventory of experimental drugs.
