Bruno Rosa
Professional
Sobre
Passionate and dedicated professional with a proven ability to learn quickly and adapt to new challenges. I thrive on continuous learning and leverage my creativity to find innovative solutions.
Experiência
Real Estate Agent - REMAX - Oriente, Lisboa, Portugal
- Prospecting and listing properties
- Client support for buyers and sellers
- Managing real estate transaction processes
- Creating marketing plans for property listings
- Conducting property viewings and negotiations
Sales Representative - WiZink - Lisboa, Portugal
- Develop client relationships
- Highlight card benefits
- Achieve sales targets
- Process card applications
- Stay product-informed
Cashier/Cook - McDonalds - Vila Franca de Xira, Lisboa, Portugal
- Process customer orders and handle payments
- Prepare and cook menu items following standards
- Maintain cleanliness and adhere to hygiene protocols
- Operate equipment efficiently and restock supplies as needed
Warehouse Worker - Logic Adarse - Alverca, Lisboa, Portugal
- Experience with electric scooter and forklift
- Proper storage and labeling of goods
- Receiving and checking store deliveries
- Order picking and packing
- Wrapping and strapping pallets
- Loading goods to the dock
- Customer support and service
Warehouse Worker - Totalmédia - Bobadela, Lisboa, Portugal
- Receiving and inspecting incoming goods
- Loading and unloading merchandise at the dock
- Keeping the warehouse clean and organized
- Labeling and arranging products properly
- Relocating items from platforms to storage areas
Online Retail - Online Retail - Lisboa, Portugal
- Sourcing and purchasing products from various suppliers
- Managing online listings across platforms
- Handling customer inquires and sales
- Packing and shipping orders
- Monitoring inventory and pricing trends
Customer Support - Kaizen Gaming - Betano - Oriente, Lisboa, Portugal
- Handling customer inquires via chat, email and phone
- Provide support for account, payment and technical issues
- Ensuring compliance with responsible gaming policies
- Escalating complex cases to relevant departments
- Experience with Zendesk
Customer Support - easyJet - Oriente, Lisboa, Portugal
- Support customers via email, social media, phone and chat
- Managed bookings, refunds, and changes
- Adapted quickly to changing procedures and systems
- Ensured clear and empathetic service, high KPI's
- Experience with eRes, VESPA, KANA
Hotel Receptionist VIP - Executive Picoas - Picoas, Lisboa, Portugal
- Answer the phone
- Check and respond to received emails
- Make reservations, pre-reservations, or cancellations
- Perform check-in and check-out
- Collect daily rate payments
Formação
High School - IEFP Alverca
Courses - IT Technician - IEFP Alverca
Courses - Programming of Computer Systems - IEFP Alverca
Courses - Business Management - IEFP Alverca
Courses - Hotel Receptionist - IEFP Alverca
