Cláudia Maia

DevOps Engineer with a strong background in Computer Science, Mathematics, and Information Security, with hands-on experience in CI/CD, infrastructure automation, cloud environments, and production operations. Experienced with AWS, OpenShift, Jenkins, Ansible, Docker/Podman, GitLab CI, and XL Deploy/Release. Skilled in monitoring, troubleshooting, and observability using Zabbix and Grafana, with scripting experience in Python and Bash.

Focused on automation, system reliability, secure infrastructure, and improving software delivery and operational efficiency.

Application Support Engineer - Natixis (Groupe BPCE)

(2025-05)

• Managed CI/CD pipelines using XL Release/Deploy and Jenkins.
• Managed OpenShift environments and containerized applications.
• Monitored and troubleshot production workflows using Control-M.
• Monitored applications and infrastructure using Zabbix, Grafana, Thanos, and Elasticsearch.
• Troubleshot Kafka-based services and production incidents.

DevOps Tools - Euronext Technologies, Unipessoal Lda

(2024-10 - 2025-05)

• Built and maintained CI/CD pipelines using Jenkins and GitLab CI.
• Automated infrastructure and deployments using Ansible and Docker/Podman.
• Supported AWS infrastructure and deployments using CloudFormation, EC2, ECS, AMIs, CloudWatch, and CloudTrail.
• Developed internal tools to automate and improve DevOps workflows.

GRC Team | Advisory Management Consultant - PriceWaterhouseCoopers/AG - Assessoria de Gestão, Lda

(2023-10 - 2024-02)

• Performed risk assessments and compliance audits (ISO 27001, ITIL, IEC 62443), supported ISMS implementation, and delivered advisory reports to strengthen security posture.

Master - Information Security - Faculdade de Ciências da Universidade do Porto (2022 - 2024)

Bachelor - Computer Science - Faculdade de Ciências da Universidade do Porto (2022 - 2024)

Bachelor - Mathematics - Faculdade de Ciências da Universidade do Porto (2019 - 2022)