Damodaran Sathish
IT TECHNICAL SUPPORT / SYSTEM ADMIN
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Solicite um orçamento sem compromisso
Sobre
I am having good experience in windows trouble shooting and having vast experience in customer side currently working in windows 10,11 365 Microsoft,sharepoint sccm attending calls through ticketing system Working in onsite as well as remote users also .VPN installing and troubleshooting maintain 100 pcs in one office .attending tickets for user in gulf countries and European clients attended VIP clients through remote as well as direct in site
Experiência
Laptop and Desktop Installing Operating System
Attending Calls through remote (Tickets) SharePoint, Teams.MDM11
Attending user IT Tickets through Microsoft Team, WebEx & clearing the tickets
Installing and Trouble Shooting Windows 10, 11, XP, ME 2000, NT
Installing software through Software Center
Office 365 Installing and Troubleshooting Outlook Clearing Errors.
Configuring Workstation in Domain / Reimaging windows
Maintain Data's and Accounts Backup
VPN Installing and Trouble Shooting
Workstation maintaining in site and fields
Workstation preparing as per the user requirements
Updating Patches as from Online and communicating with suppliers
Installing Civil 3d Autodesk Applications AutoCAD/ Desktop Connector Software’s
Adobe Family Installing and Technical Drawing Software’s for Engineers and Advertisement Department users
Maintaining centralized Antivirus System
LAN and WAN Maintenance Trouble shooting Network Errors
Installing windows in Network and Applying Update’s/SAAS as per policy.
Card Printer and Biometric Installing and Troubleshooting
Allocating users Software through Manager Console
Maintain all ICT Equipment as per the standards
Vulnerability and Phishing mail Identification and clearing issue
Maintaining of server room applying Updates
Routine Audit for All OEM Software’s and Patches
Installation and Maintenance of Server, Workstations and Peripherals.
SLA as per the policy checking and planning
Updating cyber security policy
Recommending and Implementing improvements and Efficiencies
Manage the IT budgets and expenditure on hardware and software
Reporting IT Director, Chief Executives
Maintaining and monitoring system like EPABX, UPS
Biometric Attendance System Maintaining
Having excellent time management, to evaluate, test, advise, train and support I.T. relatedproject
Maintain confidential documents and updating
Formação
diploma in electronics' and communication engineering
