Daniel C
Administrative and IT Support
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Sobre
Professional with experience in administrative and IT support roles. Strong adaptability, organisation, and learning skills developed through complementary experiences, including international environments.
Experiência
Administrative Assistant - Sodigás Açores
(2026-02 - 2026-05)
- Assistance with the company's logistical and administrative activities
- Answering phones and greeting visitors
- Issuing invoices and purchase orders
- Providing direct support to the sales team
- Managing the inventory of computer equipment
- Providing daily administrative and IT support
- Assisting the Technical Manager
IT Technician and Information Systems Support - Serviço de Desenvolvimento Agrário de S.Miguel
(2020-03 - 2024-06)
- Technical support and resolution of helpdesk tickets, both on-site and remotely
- Installation, configuration, and maintenance of software and hardware
- Installation and configuration of Windows, Linux, and Windows Server operating systems
- Configuration and maintenance of printers and scanners
- Maintenance of server rooms, server racks, and workstations
- Installation, configuration, and management of Windows servers and their features
- Management and maintenance of Active Directory and DHCP configuration
- Administration of RAID storage systems
- Implementation and management of virtualization environments (Hyper-V, VirtualBox, and VMware Player)
- Support for hardware inventory and assessment
- Implementation of web filtering and IT security policies
- Preparation of technical documentation and support for training activities (in-person and online)
- Creation of forms in Adobe Acrobat Pro and development in FileMaker Pro
IT Technician and Information Systems Support - Biblioteca Pública e Arquivo Regional de Ponta Delgada
(2016-01 - 2020-02)
- Technical support and resolution of helpdesk tickets, both on-site and remotely
- Installation, configuration, and maintenance of software and hardware
- Installation and configuration of Windows, Linux, and Windows Server operating systems
- Configuration and maintenance of printers and scanners
- Maintenance of server rooms, server racks, and workstations
- Installation, configuration, and management of Windows servers and their features
- Management and maintenance of Active Directory and DHCP configuration
- Administration of RAID storage systems
- Implementation and management of virtualization environments (Hyper-V, VirtualBox, and VMware Player)
- Support for hardware inventory and assessment
- Implementation of web filtering and IT security policies
- Preparation of technical documentation and support for training activities (in-person and online)
- Creation of forms in Adobe Acrobat Pro and development in FileMaker Pro
- Customer service
- Drafting official letters, managing correspondence, and handling processes in Edoc-Link
- Issuing invoices and receipts, and organizing the active file
- Managing inventory and sales on the Sage Retail platform (FrontOffice and BackOffice)
SPA Therapist - Octant P. Delgada / Senhora da Rosa, Tradition & Nature Hotel
(2025-04 - 2025-12)
- Providing therapy, massage, and beauty treatment services
- Managing reservations, assisting clients, and organizing documentation
- Monitoring inventory, maintaining equipment, and keeping the workspace tidy
- Ensuring compliance with health and safety standards
- Assisting management and reporting relevant issues
- Promoting services and products
F&B Server Trainee - Kempinski Hotel San Lawrenz, Gozo, Malta
(2024-07 - 2024-07)
Waiter - Azores Golf Islands
(2017 - 2022)
Seasonal Part-time
- Greet customers in a courteous and efficient manner
- Assist with setting up, breaking down, and tidying tables, ensuring the space remains organized
- Supervise the setup and breakdown of the buffet table, ensuring that plates and beverages are continuously restocked
- Clean, polish, and efficiently transport dirty plates, glasses, and cutlery to the kitchen
- Sanitize tables, chairs, and other surfaces, ensuring a hygienic and safe environment
Formação
Técnico de Gestão de Equipamentos Informáticos - Information Technology - ENTA - Escola de Novas Tecnologias (2012-08 - 2015-07)
Professional Training Certificate - Massage and SPA Therapies - TALENTO - Ponta Delgada (2023-10 - 2024-05)
