Daniela Cunha

I am a results-driven sales professional with over 6 years of experience in outbound sales and sales leadership roles. My expertise lies in designing and implementing scalable sales development strategies, creating effective outbound playbooks, and optimizing cadences and best practices for high-performing teams. My background includes working in dynamic, high-growth environments where I successfully contributed to driving sales pipelines for mid-market and enterprise companies.

I am experienced in scaling SDR teams, having planned and executed career paths, compensation structures, and team segmentation strategies to maximize performance and efficiency.

Sales Account Manager at CentralGest - Software de Gestão, Lda (2022-09-05 – Present)

• Gained experience in structuring outbound sales strategies, targeting mid-market and enterprise clients.
• Learned to design and implement sales playbooks, optimizing cadences and tailoring approaches to the target market's needs.
• Developed strong skills in analyzing data and metrics to drive strategic decisions, identify improvement opportunities, and monitor goal progress.
• Worked in a fast-paced, high-growth environment, ensuring alignment between sales and business development teams.
• Acquired practical knowledge in scaling SDR teams, including defining career paths, segmentation strategies, and initiatives to boost team performance.
• Improved my ability to motivate and inspire team members, contributing to consistent and impactful results.
• Contributed to the development and management of the Partner and Affiliate Program, ensuring its alignment with business goals.
• Gained experience in performing administrative tasks, such as issuing Credit Notes and processing Partner/Affiliate Refunds efficiently and accurately.
• Conducted monthly meetings with the Finance Department to review and validate Credit Notes and Refunds, ensuring compliance and operational accuracy.

Accounting Assistant at Accounting Firm (2021-08-05 – 2022-08-05)

These tasks helped me develop a strong foundation in accounting processes, client communication, and organizational skills.

• Provided client assistance at the office, ensuring a high level of customer service and support.
• Gained experience in recording accounting documents with accuracy and attention to detail.
• Managed the processing of invoices, receipts, credit notes, and service agreements, maintaining organized financial records.
• Performed bank reconciliations, ensuring financial data accuracy and compliance.

Canteen Assistant at SAS IPC (2017-10-01 – 2021-07-01)

These responsibilities enhanced my customer service skills, teamwork, and ability to manage multiple tasks in a fast-paced environment.

• Provided general public assistance to students, teachers, and non-teaching staff, ensuring excellent service and support.
• Assisted in the cafeteria and canteen operations, contributing to a smooth and efficient service experience.
• Managed cashier duties in the canteen, handling transactions and ensuring accuracy in cash management.

Bachelor's Degree in Accounting and Auditing – ISCAC - IPC (2016-10-01 – 2020-10-01)