David George

I'm currently working as a Dutch Billing Associate at UPS, where I help Dutch-speaking customers with billing questions and sort out any issues they run into. A big part of my job is making sure invoices are correct and easy to understand, while keeping things running smoothly on the backend. I like getting to the root of problems and finding straightforward solutions, especially when it makes things easier for the customer.

Billing Representative at UPS (Present)

Dutch Billing Associate at UPS, supporting Dutch-speaking customers with billing queries and resolving invoice discrepancies. Responsible for handling customer interactions, maintaining accuracy in billing data, and ensuring timely issue resolution. Work closely with internal teams to support smooth billing operations. Focused on clear communication, attention to detail, and efficient problem-solving.

Meta Customer Delight Representative – Dutch market at Teleperformance Portugal (2025-06 – 2026-05)

Provide frontline technical and account support for Meta users and businesses. Diagnose and resolve user issues efficiently while maintaining high customer satisfaction for Dutch speaking clients. Utilise internal systems and escalation workflows to troubleshoot complex cases. Strengthened multitasking, documentation, and analytical abilities in a fast paced environment.

Support Worker at Rymacare Southampton UK (2022-07 – 2025-06)

Delivered person centred support to clients while maintaining accurate digital records. Developed strong communication and organisational skills applicable to IT and customer support environments.

Sales Assistant at Apple Electronics Reseller Belgium (2021-12 – 2022-04)

Assisted customers with Apple product troubleshooting, sales, and setup guidance. Gained experience in hardware and software environments, improving problem solving efficiency.

Retail Employee at Albert Heijn Dendermonde Belgium (2021-05 – 2021-09)

Handled customer service, stock management, and daily store operations in a fast paced environment.

Sales & Marketing at Geninc Antwerp Belgium (2018-12 – 2019-03)

Developed communication and persuasion skills through direct sales and customer outreach.

Warehouse Employee at Entiris Mechelen Belgium (2016-07 – 2016-08)

Order preparation and logistics support; teamwork and time management.

Diploma in Tourism – Colomaplus (2017)