Débora Madaleno

I am a highly organized, communicative, proactive and goal-oriented person. I value teamwork, a collaborative work environment and continuous professional development. I am eager to learn, take on new challenges and further develop my skills.

Receptionist at World of Travellers (WOT) (2025-11 – 2026-08)

• Guest check-in & check-out
• Reservation management (OTAs & Mews PMS)
• Customer service via phone, email & front desk
• Payment processing & invoicing
• Complaint resolution & guest support
• Cross-team coordination (HotelKit)

Passenger Service Agent (TTAE) at Menzies (2025-01 – 2025-11)

• Amadeus & TIMATIC systems
• Passenger check-in & boarding
• Travel documentation & baggage handling
• Served passengers for TAP, Iberia, Air Europa, Royal Air Maroc & Vueling

Hospitality, Food & Beverage at Talenter (2022 – 2023)

Hospitality services in hotels, events, bars and table service.

Sales Assistant / Cashier at EL CORTE INGLÉS | PARFOIS | Acessórios&Companhia (2017-11 – 2024-11)

• Customer service
• Store closing procedures
• Cash handling
• Stockroom and inventory management
• Product labeling and merchandising

Languages & Humanities – Secondary School Braancamp Freire (2019)