Diana Silva

Customer assistance with product selection by explaining artistic techniques, materials, and customization options Created hand-painted items using materials related to the theme of the store Collaborated with the shop owner to design and produce original artisan pieces aligned with brand style

Sales assistant - Pedaços de mar - Setúbal, Portugal

(2025-07 - 2025-09)

• Customer assistance with product selection by explaining artistic techniques, materials, and customization options
• Created hand-painted items using materials related to the theme of the store
• Collaborated with the shop owner to design and produce original artisan pieces aligned with brand style
• Friendly, personalized customer service to encourage repeat business and positive reviews

Sales assistant - Kicks - Setúbal, Portugal

(2022-01 - 2022-12)

• Personalized service
• Approach the customer directly
• Discuss available options to find the best match for what the customer is looking for
• Introducing customer's data to our database

Sales assistant - Sports Direct

(2021-01 - 2021-12)

• Provide excellent customer service
• Manage the checkout including processing orders, credit notes, and processing transactions via both cash and card
• Ensured the shelves were well stocked and organized

Summer Camp Monitor - Teatro do Elefante, CRL

(2017-01 - 2018-12)

• Responsible for a group of children between the ages of 6 and 12, including children with special needs
• Boosted teamwork and bonding during group activities and games
• Enforced rules and regulations to maintain discipline and respect and to prevent arguments
• Organized and led games and activities that promoted the children's creativity

Popular Music Performance and Production - Arts and humanities: Music and performing arts - Solent University (2020-01 - 2021-12) E Park Terrace, SO14 0YN Southampton, United Kingdom

Ryanair Cabin Crew Training Course - Aviation - Ryanair (2022-01 - 2022-12) Ryanair DAC Corporate Head Office Airside Business Park Swords Co., Dublin, Ireland

BSc Psychology - Social sciences, journalism and information: Psychology - Portuguese Catholic University (2023-09-01) Lisboa, Portugal