Customer Service & Operations Assistant
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Customer-focused professional with experience in hospitality and tourism, skilled in providing high quality service in fast-paced environments. Multilingual, with strong communication skills and the ability to adapt to diverse clientele while ensuring a positive guest experience.
Customer service professional with experience in cafés in Portugal and restaurants in Greece. Passionate about hospitality and motivated to develop my career in the hospitality industry while providing excellent service to guests.
I hold a Master’s Degree in Intercultural Education from Sofia State University (2023–2024). I also completed a Bachelor’s Degree in Balkan, Slavic, and Oriental Studies at the University of Macedonia in Thessaloniki, Greece (2018–2023). During my studies, I was also involved in volunteer activities focused on teaching and engaging children in educational and creative activities.
