INDIRECT PURCHASING AND LOGISTICS MANAGER at SFC ELASTOMER SOLUTIONS (2024-08 – Present)
Company Overview: AUTOMOTIVE INDUSTRY
- Supervise the compliance of safety, environmental and quality requirements
- Reporting to the C.O.O.
- Responsible for procurement, indirect purchasing, inbound, warehouse, planning, customer service and shipping.
- Participate in board meetings and in the definition of the strategic lines set by the organization.
- KPI's monitoring and action plans
- Development of the logistics team
- Supervise the Directory Plan of Production/planning
- Implement supply chain cost control mechanisms; identifying opportunities for improvement
- Sales forecast analysis and sales budget
- Warehouse management (raw materials, components and finished product)
- Coordinate with cross-functional teams to forecast demand and plan procurement activities accordingly.
- Negotiate contracts with suppliers to establish quality, cost and delivery requirements.
- Implement cost-saving initiatives, resulting in budget reductions.
- Coordinate with finance department to streamline invoice processing and payments.
- Manage inventory levels to meet operational needs without overstocking.
CUSTOMER SERVICE MANAGER OF YAZAKI DIVISIONS at YAZAKI SALTANO OVAR (2023-03 – 2024-08)
Company Overview: AUTOMOTIVE INDUSTRY
- Oversee the activities and operations of the customer service to ensure delivery excellence and support to customers
- Recruit, mentor and develop customer service collaborators
- Contact customers via calls, e-mails or arranged meetings to obtain feedback or assist with the resolution of customer service issues
- Monitor and track quality and service level through KPI's
- Guarantee the respect and compliance of customer requirements
- Conduct regular performance reviews with team members, setting clear objectives and providing constructive feedback.
- Maintain smooth-running operations through staff coordination and budget control.
- Organize and chair weekly team meetings to discuss performance metrics, sharing best practices and addressing challenges.
SUPPLY CHAIN MANAGER at MA AUTOMOTIVE TOOL AND DIE (2019-08 – 2023-03)
Company Overview: AUTOMOTIVE INDUSTRY
- Supervise the compliance of safety and environmental legal requirements
- Reporting to the Plant Manager and Corporative Head of Logistics
- Procurement and warehouse management
- Responsible for planning, line feeding, customer service and shipment areas
- Supervise the implementation of new logistics flows, 5S's and Lean activities
- AGV and Visual Management implementation
- ISO9001 and IATF Certifications
- Participate in the company Lean activities
SUPPLY CHAIN COORDINATOR at FICOSA INTERNATIONAL/PANASONIC (2018-02 – 2019-08)
Company Overview: AUTOMOTIVE INDUSTRY
- Inform and control sales according to budget expectations
- Reporting and monitoring of KPI's (OTD, number of complaints, sales, number of days of stock, BTS)
- Controlling supply chain costs and customer debts
- Supervise and ensure the correct management of EOP's
- Production planning PIC and PDP
- Management of crisis situations with customers
- Provide training of customers and automotive requirements
- Identify opportunities for improvement in logistics and participate in the definition of continuous improvement activities, meeting the established LEAN model and the strategic guidelines of the FICOSA/PANASONIC group
- Ensure and reenforce procedures and work instructions
- Participate in stock reduction activities
SUPPLY CHAIN ENGINEER at FICOSA INTERNATIONAL/PANASONIC (2012-05 – 2018-02)
Company Overview: AUTOMOTIVE INDUSTRY
- Definition of the logistics flow with customers and ensure its implementation
- Ensure validation of the logistics concept with the customer plants (PDS sheets, logistics protocols and transportation)
- Supervise the supply chain for new projects
- Define and validate the logistics requirements of the project with suppliers and customers
- Analysis and translation of logistics manuals
- Study and dissemination of customer logistics requirements through training sessions
- Management of customer logistics complaints
- Transport management (RFQ, adjudications and cost tracking)
- Elaboration of Work Instructions and Checklists inherent to the function of the Department
CUSTOMER AND PROCUREMENT TECHNICIEN at FICOSA INTERNATIONAL (2002-05 – 2012-05)
Company Overview: AUTOMOTIVE INDUSTRY
- Receiving and updating customer orders
- Analysis of customer orders variations based on the contracted capacity and logistics agreements established with the clients
- Suppliers Management
- Know the level of risk due to non-delivery of a component and alert the team
- Participation in the preparation of recovery plans
- Negotiation, tracking and monitoring of normal and urgent transport costs
- Management of customer complaints
- Daily meetings with the production managers to assess critical items and establish production plan
LOGISTICS ASSISTANT at FICOSA INTERNATIONAL (1998-11 – 2002-04)
Company Overview: AUTOMOTIVE INDUSTRY
- Coordinate with Engineering and Quality departments the shipment of Prototypes and Samples
- Support to the Logistics Manager
- Contact with customers and suppliers to solve supply chain issues
- Document translation
