Francis Sterquini

Versatile professional with solid experience in customer service and operational support. Recognized for effective communication, adaptability, organization, and a strong commitment to customer satisfaction and achieving goals. Proactive, responsible, and a fast learner, seeking opportunities to contribute to dynamic teams through support and customer-focused skills.

CUSTOMER SERVICE REPRESENTATIVE - Foundever - Lisbon, Lisbon, Portugal

(2025-10 - 2026-05)

• Provided customer support via phone and digital channels, enhancing satisfaction.
• Resolved inquiries promptly, improving customer retention.
• Registered and followed up on requests, ensuring timely solutions.
• Maintained effective communication, fostering positive client relationships.

HIGH SCHOOL DIPLOMA - CEEJA Pedro António Vitali