Habil Bidi
Content moderator / Customer Service
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Sobre
Experienced Call Center Advisor and Content Moderator with over 8 years of international experience in customer service across Algeria, France, Italy, and Portugal. Skilled in handling high-volume calls, resolving issues, and ensuring customer satisfaction. Multilingual professional.
Experiência
Content Moderator at Accenture (2024-07 – 2025-03)
Moderated online content and enforced platform policies
- Moderated online content and enforced platform policies
- Removed harmful and inappropriate content
- Ensured high accuracy and quality standards
Customer Support at Galleria Posidonia (2020-01 – 2023-12)
Managed customer inquiries and complaints
- Managed customer inquiries and complaints
- Promoted services via calls and social media
Call Center Agent at Golden Milano Hotel (2018-01 – 2020-12)
Handled bookings and customer service
- Handled bookings and customer service
Customer Service at LCL Bank (2015-01 – 2018-12)
Assisted customers with banking services
- Assisted customers with banking services
Call Center Advisor at Ooredoo (2013-01 – 2015-12)
Handled inbound calls and resolved issues
- Handled inbound calls and resolved issues
Formação
Telemarketing & IT Commerce – INSIM
Call Centre Training – IFCTA
