Hugo Ramos
Service & Support Director
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Sobre
Experienced Head of Customer Support with a strong background in customer service, technical support, and team management. Proficient in managing technical support teams and providing exceptional customer service. Skilled in problem-solving and implementing effective solutions to complex technical issues.
Adept in fostering positive relationships with Clients, Partners and cross-functional Teams. Passionate about creating a positive work environment and promoting collaboration. Committed to achieving customer satisfaction and contributing to organizational success.
Experiência
Responsible to managing all Service and Support activities within Iberia Region (Spain & Portugal), with report to VP South Region Europe. Responsibility for Customer Service (CS), Professional Services (PS) and Information Systems (IS).
Formação
Postgraduate Program in Information Systems and Technologies Management
