Inês Mateus

Training in Management of Social Organizations,

with more than five years of experience in administrative operations, coordination and management.

Versatility in supporting NGOs, IPSS and Cultural Venues &

Artists. Duties such as

Secretary, Cultural

Production and Customer

Service Representative

(CSR).

Looking for a new job opportunity in a different field in order to fulfill new career plans.

Leadership, planning and time management are some of the skills acquired in previous professional experiences.

GESTAVIA - Human Resources Administrator (05|2024-to date)

Tasks

Filing and administrative support;

Drawing up and management of employment contracts;

Monitoring Quality, Environmental and Safety Audits;

Management of Personal Protective Equipment (PPE);

Welcoming and integrating new employees and registering files;

Administrative support for recruitment processes;

Support for the Human Resources department.

International School Of Palmela - Secretary (11|2023-to date)

Tasks

Administrative support tasks;

Database management;

Issuing official documents and declarations;

Telephone contacts and email correspondence;

Support in organizing and coordinating meetings and events;

Reception;

Management of the School's logistics;

Supporting the coordination management.

Majorel | Booking.com Project - Customer Service

Representative (12|2021-03|2023)

Tasks

Excellent customer support Bilingual (English/Portuguese);

Communication with clients by phone, chat and e-mail;

Implementation of creative methods, improving the relationship between the client and its customers and partners;

Creation of workshops, improving the team's skills for better results.

CHAPITÔ - Secretary | Administrative | Cultural Production

(07|2018-11|2021)

Tasks

Administrative support tasks;

Issuing official documents and declarations;

Telephone contacts and e-mail correspondence;

Support in organizing and coordinating meetings and events in the area of Culture and the Performing Arts;

Assistance with cultural production, reception and box office;

Managing the logistics of the Circus School.

Management of Social Organizations (2016|2018)

School of Business Sciences - IPS

Event Wise Personal Development Training (2016)

Olde Vechte Foundation, Netherland