Joana Sampaio

Project Analyst with experience in multinational environments, supporting IT infrastructure projects, contexts. Strong focus on stakeholder coordination, project tracking and financial control to ensure timely delivery. Passionate about developing my career in project management, contributing to business performance through structured and efficient solutions. Currently preparing for PMP certification, further strengthening project management expertise.

Project/Process Analyst at FedEx (2023-09 – Present)

Working within an international Network Management Team, supporting infrastructure-related projects across the EMEA region, and ensuring optimal performance through cross-functional coordination.

• Coordinate IT infrastructure projects, including network (WAN, LAN) implementations, ensuring timely delivery and implementation, within defined budgets
• Primary point of contact between FedEx and global telecom providers, leading regular stakeholder meetings to track progress, manage risks and resolve issues
• Manage project timelines, budgets, and vendors performance indicators
• Contribute to project decision making: cost analysis, quote evaluation and contract validation and supplier performance reviews
• Review vendor invoices credit notes handling to ensure accurate billing and cost control
• Executive-level presentations to support strategic oversight

PMO (Project Management Office) at Softinsa | IBM Group (2022-02 – 2023-09)

Provided project coordination support within a centralized PMO Team, ensuring compliance within internal procedures.

• Supported project managers in planning, execution and documentation
• Ensured compliance with internal procedures and project governance standards (GDPR)
• Produced financial and resource tracking reports to support project performance monitoring
• Created and monitored purchase orders and tracked supplier services
• Contributed to process standardization and continuous improvement within the PMO

Masters in Applied Management – Portuguese Catholic University (UCP) (2021-10 – 2023-12)

Bachelors in Marketing and International Business – Polytechnic Institute of Coimbra (IPC) (2018-09 – 2021-09)