Joel Cunha
Motivated professional with Cabin Crew training and experience in customer service in high-pressure environments, seeking to join an airline where I can apply my skills in safety,
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Sobre
Safety-focused Cabin Crew candidate with a Cabin Crew Attestation and customer-facing experience in healthcare, retail and hospitality. Skilled at staying calm under pressure, following procedures, communicating with empathy and professionalism, and delivering a welcoming service experience. Available for relocation, shift work and flexible airline rosters.
Experiência
Healthcare Assistant at Hospital de Sao Jose (2024-03 – Present)
- Support nursing and medical staff while assisting patients with care, comfort and mobility.
- Follow strict hygiene, safety and infection control procedures in a busy hospital environment.
- Communicate calmly and professionally with patients and teams, especially under pressure.
Cashier / Customer Service Assistant at A Padaria Portuguesa (2021-09 – 2022-07)
- Provided welcoming customer service, handled complaints professionally and maintained a positive environment.
- Managed cash register, billing, cafe service and product replenishment accurately during busy shifts.
Cashier at Sonae MC (2019-09 – 2020-04)
- Delivered excellent service in a busy retail environment and processed transactions accurately.
- Maintained a clean, organised workspace while following health and safety regulations.
Warehouse Operative at DPD (2021-11 – 2021-12)
- Handled picking, packing, dispatch, loading and unloading while meeting tight deadlines as part of a team.
Formação
Cabin Crew Course – Omni Aviation Academy (2025-08 – 2025-09)
Bachelor's Degree in Computer Engineering – AV
Autonomous University of Lisbon (2023-10)
Specialist Technician in Programming and Information Systems – Citeforma (2022-06 – 2023-07)
Administrative and Management Technician – Colegio Potable (2014-02 – 2016-11)
