Liane Ferreira

I am seeking an internship to complete my APZ+, with skills in cybersecurity, programming, and network configuration, including system protection, vulnerability analysis, and teamwork in a professional environment. I prefer web development (Frontend). I have knowledge in programming, web development, mobile apps, and operating systems, with a foundation in cybersecurity and digital forensics, supported by skills in technical English and basic business management.

I have 9 years of experience in programming and IT. I am a creative and empathetic person with a strong sense of humanity and teamwork skills. I love working with people, I am a calm and patient person with a strong sense of responsibility.

Customer Support at Teleperformance (2024-01 – Present)

I worked in customer support in the call center area of the Superline, on the Santander floor. I developed a lot of empathy while working at TP. I formed bonds with my colleagues from other departments. I improved my English in casual conversation.

Bubble Tea Store Employee at Two-Two (2023-01 – 2024-01)

I worked in a shop that sold bubble tea. I managed to improve my multitasking skills, specifically talking to customers and taking their orders simultaneously, always trying to shorten the queue as quickly as possible while maintaining the best possible performance.

Professional Internship at Albatroz Digital (2020-01 – 2023-01)

I completed a Professional Internship at Albatroz Digital, in Almada, with specialization in:

• Consulting
• Web and Portal Development
• Joomla Content Management
• Publishing and Updating Content on Portals and Social Media
• Mobile Applications
• Content Production
• Cloud Services

Professional Internship at Hardware Store (2017-01 – 2020-01)

I completed a Professional Internship at a Hardware Store in Amora, with specialization in:

• Retail Sales of Hardware Components
• Network Hardware and Cables
• Computer Assembly
• Computer and Laptop Formatting
• Soldering

APZ+ Cybersecurity in Cybersecurity – IEFP - Instituto do Emprego e Formação Profissional (2025-01)

CTeSP TPSI in Technology and Programming – IPS - Escola Superior de Tecnologia de Setúbal (2020-01 – 2023-01)

Secondary Education Course TGPSI in Technology and Programming – Escola Secundária de Amora (2017-01 – 2020-01)