Ludmilla Loren

Customer-oriented and highly adaptable professional with a strong background in client-facing roles and experience working in demanding, fast-paced environments. Recognized for excellent communication, empathy, professionalism, and the ability to remain composed when handling challenging situations. Comfortable working with people from diverse backgrounds and managing multiple responsibilities while maintaining high standards of service and attention to detail.

Upper-intermediate English with international language-learning experience in London and Cambridge. Motivated to bring a positive attitude, strong work ethic, and exceptional customer service.

Real Estate Consultant at RE/MAX Portugal (2026-03 – Present)

• Provide professional and personalized customer service to clients from different backgrounds.
• Communicate clearly and professionally throughout the customer journey.
• Manage multiple clients and requests simultaneously in a fast-paced environment.
• Handle inquiries, concerns and negotiations while maintaining a calm and professional attitude.
• Coordinate appointments and manage schedules efficiently.
• Build positive relationships with clients through active listening and effective communication.
• Work independently while maintaining high standards of organization and follow-up.

Veterinarian at Veterinary Clinic (2020-08 – 2026-02)

• Provided professional and empathetic service to clients in a demanding clinical environment.
• Communicated complex information clearly and calmly to clients.
• Managed multiple cases and priorities simultaneously.
• Worked effectively under pressure and in time-sensitive situations.
• Maintained accurate records and followed professional procedures.
• Coordinated appointments and follow-up with clients.
• Demonstrated strong responsibility, attention to detail and problem-solving skills.
• Worked as part of a multidisciplinary team.

Bachelor of Veterinary Medicine in Veterinary Medicine – Centro Universitário de Belo Horizonte (UNIBH)

English Course in English – Bayswater College (2025-02 – 2025-03)

English Course in English – Cambridge (2025-05 – 2025-05)