Business & Administrative Support at Family Business (2025-07 – Present)
- Deliver comprehensive administrative and operational support to business management
- Manage business calendars, schedule coordination, and strategic planning
- Facilitate professional communications and correspondence with internal/external stakeholders
- Maintain organized filing systems for contracts, invoices, and critical business records
- Coordinate appointments, follow-ups, and routine business activities
- Support management priorities and optimize daily operational activities
- Managed Airbnb properties and guest operations, including reservations, guest communication, check-in/check-out coordination and issue resolution
- Coordinated cleaning, maintenance and property-related services, ensuring properties were prepared and maintained to high standard
- Monitored bookings, availability, guest requests and operational follow-ups
Executive Assistant & HR Manager Assistant at VAVA Eyewear (2023-08 – 2025-07)
- Managed executive calendars, travel arrangements, and high-level communications
- Coordinated recruitment processes, company events, and HR administrative functions
- Handled high-volume confidential communications and sensitive business information
- Provided administrative support to HR and executive teams
- Organized meetings, documentation, and personnel-related administrative tasks
- Coordinated recruitment processes including job posting, candidate screening, and interview scheduling
- Managed employee onboarding documentation and coordinated comprehensive orientation programs
- Processed HR administrative tasks including payroll coordination and benefits administration
- Maintained HRIS systems and generated HR reports for management analysis
- Coordinated performance reviews, evaluations, and personnel file organization
- Processed personnel documentation and maintained employee records management systems
- Coordinated employee contract renewals and legal documentation
- Supported HR policy implementation and employee handbook distribution
- Managed employee training and professional development program coordination
- Coordinated employee exit procedures and offboarding documentation
- Processed leave requests and coordinated vacation scheduling
- Maintained confidentiality of sensitive HR and personnel information
Executive Assistant / After Sales Assistant at JOP Veículos (2019-08 – 2023-06)
- Coordinated executive meetings, agendas, and comprehensive support activities
- Managed customer communications and coordinated post-sales support operations
- Maintained detailed records and ensured meticulous process organization
- Coordinated recall notifications and scheduled customer vehicle recalls
- Supported scheduling and calendar management for multiple stakeholders
- Processed customer inquiries and maintained service excellence standards
- Coordinated vehicle fleet management and maintenance scheduling for corporate vehicles
- Managed dealership customer service relationships and executive vehicle support
- Oversaw office facilities management and coordinate maintenance services
- Managed office supplies inventory and ordering
- Oversaw showroom maintenance and customer reception areas
Executive Assistant to CEO at Jaguar Land Rover (2013-06 – 2019-07)
- Coordinated executive calendars across multiple time zones (Brazil, USA, Europe, UK)
- Managed scheduling conflicts and optimized meeting times for international participants
- Coordinated complex international travel arrangements including flight, hotel, and ground transportation
- Prepared detailed travel itineraries with time zone conversions and connection logistics
- Managed C-Level executive calendars and prioritized conflicting scheduling requests
- Organized board of directors meetings, executive conferences, and strategic business initiatives
- Processed executive expense reports and managed travel budgets with cost optimization
- Screened executive correspondence and maintained confidential communication protocols
- Built and maintained strong stakeholder relationships with internal and external key contacts
- Prepared business intelligence briefing documents and market research analysis for leadership
- Coordinated video conferencing across global locations with technical support arrangements
- Managed executive office operations and resource allocation
- Prepared board meeting documentation, governance reports, and corporate compliance materials
- Coordinated executive agenda planning and strategic priority management
- Handled sensitive negotiations coordination and confidential executive matters
- Provided strategic administrative support to C-Level executives and board of directors
- Managed complex domestic and international travel arrangements, expenses, and budgets
- Coordinated high-level executive meetings, conferences, and strategic initiatives
- Developed and maintained strong relationships with key internal and external stakeholders
- Handled confidential information with integrity and maintained executive discretion
- Supported board activities, governance processes, and corporate communications
Executive Assistant to CEO at Bekerman Comunicação (2007-06 – 2013-06)
- Managed executive schedules, calendar coordination, and appointment prioritization
- Provided comprehensive administrative and operational support to C-Level management
- Supported business development initiatives and executive communications
- Maintained organized documentation and reporting systems for executive operations
- Coordinated domestic and international travel arrangements with comprehensive itinerary planning
- Managed executive office operations and optimized workflow for senior management
- Prepared presentations, reports, and supporting documentation for business development initiatives
- Scheduled executive appointments and managed calendar priorities for multiple departments
- Supported corporate communications and coordinated internal/external messaging strategies
- Maintained vendor relationships and managed office resources and supplies procurement
Executive Assistant to Vice President at G2 Grey Comunicação (2006-08 – 2007-06)
- Supported senior executive activities and strategic business communications
- Coordinated administrative tasks and meeting arrangements
- Managed correspondence and office coordination for executive leadership
- Managed executive correspondence and prepared professional business communications
- Coordinated administrative tasks and arranged meeting logistics and technical setup
- Processed invoices and expense documentation for executive operations
- Served as primary point of contact for senior executive office communications
- Supported strategic business initiatives and cross-functional project coordination
Office Manager at Downie Fry Realty (2001-05 – 2006-06)
- Managed comprehensive office operations and daily administrative processes
- Coordinated appointments, scheduling, and stakeholder management
- Supervised office administration, facilities, and operational workflows
- Maintained records management and process organization standards
- Processed contract documentation and maintained organized filing and records systems
- Coordinated vendor relationships and facility management for operational efficiency
- Supported business development activities and prepared client presentation materials
- Trained administrative staff and implemented process improvements for office operations
