Business Analyst - BNP Paribas - Lisbon, Portugal
(2025-11)
Supported the ongoing analysis of the client's mainframe banking system.
- Analysis of mainframe system in preparation for upcoming migration projects
- Design and execute test plans for current development work
- Liaise with teams from peripheral systems to determine data interface requirements both to and from mainframe system
- Adherence to scrum methodology
- Created and updated documentation covering migration and data interface requirements
- Successful onboarding of technology
- Improved communication channels with other teams
- Improved documentation standards
Business Analyst - LV Bestandsservice GMBH - Heidelberg, Germany
(2022-07 - 2025-03)
Supported the ongoing analysis of the client's system in relation to detecting system defects, collected requirements and designed solutions for said defects, and organised redress for any customer loss.
- Analysed the system and related data to identify issues
- Organised and ran workshops for full briefing of project requirements
- Liaised with actuaries and other stakeholders to determine requirements
- Wrote detailed requirements documentation for the correction of issues
- Designed remediation actions for identified errors
- Designed data correction processes
- Liaised with technical and customer services staff to ensure the implementation of corrective requirements
- Created and updated process documentation
- Successfully delivered a variety of projects that identified and corrected errors related to Waiver of Premium benefits, Annuity calculations and payments, Commissions and Taxation
- Supported other Business Analysis staff in the execution of their projects
Systems Analyst, Business Analyst, Senior Analyst Programmer - Utmost PanEurope DAV - Navan, Ireland
(2021-01 - 2022-04)
Initiated an analysis project of the client's system in relation to identifying the cause for known defects, identified new issues, designed and developed corrective functionality, and designed and developed corrections for existing functionality.
- Analysed the system and related data to identify issues
- Organised and ran workshops for full briefing of project requirements
- Liaised with actuaries and other stakeholders to determine requirements
- Wrote detailed requirements documentation for the correction of issues
- Designed remediation actions for identified errors
- Designed data correction processes
- Designed, implemented and tested corrected functionality
- Successfully delivered a variety of projects that identified and corrected errors related to Unit Dealing, Agent Commissions, Unit Allocation, Reversal and Roll Forward functionality
- Identified a variety of previously unknown issues on the system, and successfully communicated these issue to the client
- Delivered accurate documentation supporting all delivered tasks
Senior Analyst Programmer, Systems Analyst, Business Analyst - Heidelberger Leben Service Management - Berlin, Germany
(2018-01 - 2020-12)
- Analysed the client system to identify functionality issues
- Provided data extracts to assist in data analysis
- Performed data analysis to support functionality analysis
- Identified new functionality requirements
- Designed and developed functionality corrections
- Designed and developed new functionality
- Participated in data correction processes
- Created documentation in support of all tasks
- Successful on time delivery of all assigned tasks
- Successful database updates based on performed analysis
- Successful system updates based on performed analysis
- Successful delivery of data extracts as required
- Successful testing of all functionality changes
- Delivery of accurate documentation supporting all delivered tasks
Senior Analyst Programmer - ING Uslugi Finansowe SA - Warsaw, Poland
(2010-04 - 2013-12)
- Analysed, developed and tested various functionalities, including New Business, Client maintenance, Full and Part Surrender, and Claims
- Analysed system requirements for the development of new products
- Analysed and developed migration and conversion functionality
Technical Support Consultant - Dois Mais Dois Lda - Lisbon, Portugal
(2014-01 - 2017-12)
- Supported small businesses in the Lisbon area. Advised on IT requirements, assisted in the correct usage of software
Senior Analyst Programmer - Lansforsakringar AB - Stockholm, Sweden
(2008-01 - 2010-03)
- Analysed, developed and tested various functionalities, including New Business, Contract maintenance, Client maintenance, Full and Part Surrender, General Ledger and Claims
- Designed and implemented automatic New Business creation from uploaded client data
- Analysed and developed migration and conversion functionality
- Provided technical support for existing functionality
Senior Analyst Programmer, Tester - Bank of Ireland Life - Dublin, Ireland
(2006-05 - 2007-12)
- Designed, developed and tested functionality for new products being developed by client. Performed as a system tester
- Analysed system requirements for the development of new products
- Participated in the design and implementation of data migration and data conversion projects
Senior Analyst Programmer - Millennium BCP - Lisbon, Portugal
(1997-07 - 2005-12)
- Analysed, designed and developed Y2K conversion
- Analysed, designed and developed Euro conversion
- Analysed system requirements for the development of new products
- Analysed and designed multiple migrations and conversions. Migrations included both data to and data from migrations
Analyst Programmer - Legal and General - Sydney, Australia
(1995-06 - 1997-05)
- Designed, developed and tested new functionality for client's insurance system
Analyst Programmer - Centretech - Sydney, Australia
(1994-06 - 1995-06)
- Designed, developed and tested functionality for client's freight forwarding system
Purchasing Officer - Pacific Power - Sydney, Australia
(1986-01 - 1993-05)
- Purchased IT requirements for Pacific Power
