Solving Problems
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Dedicated and versatile professional with over 7 years of experience in education, customer engagement, and service management. Skilled in communication, problem-solving, and relationship building. Proven ability to work with people of diverse backgrounds, handle customer inquiries, and deliver solutions in high-pressure environments. Seeking to contribute strong interpersonal and organizational skills to Teleperformance in a customer service or technical support role.
Customer-focused service representative skilled in resolving issues, communicating clearly, and ensuring positive client experiences across diverse situations.
Background in Business Administration studies at Istanbul Esenyurt University, complemented by TEFL and TESL certifications, with focused training in English grammar, vocabulary, and pronunciation.
