Miguel Correia

Senior Credit Manager / Credit Supervisor with over 10 years of experience in credit operations, collections, and Order-to-Cash within multinational environments. Proven track record leading credit teams, ensuring compliance with corporate policies, and managing large credit portfolios (up to €1.1B). Strong focus on operational excellence, data-driven decision-making, process improvement, cash forecast and collaboration with Sales, Finance, and Operations to achieve cash flow, risk mitigation, and performance targets in Portugal and across Europe.

CREDIT & COLLECTIONS MANAGER – Adidas GBS, Porto

November 2020 – August 2024

• Transition of Iberian Credit & Collections department for HQ to GBS;
• Led the transition of Credit & Collections operations from Iberia, ensuring business continuity with no service disruption;
• Managed and motivated Iberian credit teams, consistently achieving KPIs and mitigating credit risk;
• Oversaw a €480M collections portfolio, strengthening visibility and control over customer exposure;
• Implemented and maintained credit policies, governance standards, and customer scorecards;
• Supervised legal recovery processes and managed external legal providers;
• Negotiated with key strategic accounts in partnership with Sales, balancing growth and risk.

CREDIT & COLLECTIONS SENIOR MANAGER – Adidas CEE HQ, Warsaw

July 2022 – October 2022

• Led the Credit & Collections function across Central and Eastern Europe, reporting to the VP Finance CEE;
• Managed a ~€500M regional portfolio, ensuring performance stability during organisational change;
• Defined and implemented a new governance and operating model, improving controls and escalation;
• Supervised KPIs, litigation processes, and external providers;
• Close cooperation with the commercial department to ensure sales targets are met mitigating the risk;
• Ensured structured handover and risk-free transition to successor;