Miguel Pires

Finance professional with hands-on experience in Cash Applications and Order-to-Cash processes within multinational companies. Experienced in payment applications, account reconciliations and customer account management using SAP, Oracle, Gideons and AS400. Strong analytical and problem-solving skills with a keen eye for accuracy and attention to detail.

Customer Financial Services - Accounts Payables Cash Applications at Fedex (2026-04 – 2026-07)

• Performed account reconciliation activities based on customer remittances and payment requests, ensuring the accurate allocation of customer payments.
• Investigated and resolved Unapplied Cash items and customer account discrepancies in a timely and accurate manner.
• Executed financial adjustment procedures, including account and country transfers, reversals, credit note processing, currency exchange adjustments and write-offs.
• Collaborated cross-functionally with Collections to resolve payment-related issues and maintain accurate customer account records.
• Proficient in the use of SAP and Oracle ERP systems.

Accounts Receivables - Order to Cash at ALEBS, Air Liquide (2025-06 – 2025-12)

• Performed daily payment allocation activities within the Order-to-Cash process, ensuring the accurate application of customer payments to outstanding invoices.
• Processed and recorded customer payments across multiple payment methods, including bank transfers, cheques and credit card transactions, while maintaining a high level of accuracy.
• Utilized ERP systems (Gideons and AS400) to manage payment processing and customer account transactions efficiently.

Marketing Internship at Do it Better (2023-02 – 2023-07)

• Developed interactive and promotional digital content for the company's social media platforms.
• Increased social media engagement and view rates by 67%.

Bachelor's Degree in Marketing Management – IPAM Instituto Português de Administração de Marketing