Customer Service Representative
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I am Mohammad Sohel Arman, a dedicated and versatile professional with a solid academic background and a diverse range of work experiences. Currently completed a Master of Science degree in Environmental Management at Kingston University London. I demonstrates a commitment to continuous learning and professional development.
With a Bachelor of Science (Honors) degree in Zoology from the National University (Tejgaon College) in Dhaka, I have a strong foundation in scientific principles and research. My academic journey is complemented by a series of professional roles that have equipped with valuable skills in customer service, coordination, and operational management.
As a customer service representative, I have gathered valuable skills and experiences in customer satisfaction through my roles at Digicon Technologies LTD in Bangladesh and Domino's Pizza UK.
Technologies, I worked in a Bank's Card Division Call Center, handling both inbound and outbound calls, where I honed my ability to manage customer inquiries and resolve issues efficiently. At Domino's, I took customer orders both directly and over the phone, enhancing my communication skills and ensuring a seamless customer experience. My professional background reflects a strong commitment to delivering exceptional service and building positive customer relationships.
Currently Completed a Master of Science in Environmental Management at Kingston University London, I'm committed to continuous learning and professional development. Holding a Bachelor of Science (Honors) degree in Zoology from the National University (Tejgaon College) in Dhaka, I have a solid foundation in scientific principles and research.