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Pedro Roque

Pedro Roque

Hospitality professional with +5years of experience

Talento
LisboaMembro desde 4 de maio de 2026
Guest relationsDigital strategycustomer experiencecustomer service
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Guest relationsDigital strategycustomer experiencecustomer service

Sobre

Hospitality and marketing professional with +5 years of experience in hospitality. Bachelor degree in Hotel Management and a Master's in Marketing Management.

Skilled in guest relations, communication, and digital strategy.

Highly motivated, adaptable, and results-driven. Committed to service excellence, brand growth, and delivering impactful guest experiences.

Experiência

Welcome Ambassador, Sales Department - (Cross Training) at W Dubai - The Palm - Marriot International (2025-02 – Present)

Lobby Ambassador - Pre Opening at Convent Square Hotel - Vignette Collection (IHG) (2023-07 – 2024-05)

Front Desk Agent & Bellman at Memmo Alfama Hotel - Design Hotels (2019-08 – 2022-10)

F&B Internship at Altis Grand Hotel (2018-03 – 2018-07)

F&B at Lutécia Hotel (2016-05 – 2018-12)

Front Desk Agent Internship at Accor Hotel Ibis - Parque das Nações (2015-06 – 2015-08)

Formação

Master in Marketing Management – Instituto Português de Administração de Marketing (2021-09 – 2023-06)

Degree in Hotel Management – Instituto Superior de Educação e Ciências (2016-08 – 2021-01)

Diploma in Tourism – Escola Profissional Agostinho Roseta (2012-09 – 2015-07)

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