Rafaela Xavier

Junior Project Manager with experience coordinating healthcare IT and digital transformation initiatives in complex, multi-stakeholder environments. Experienced in project coordination, governance support, stakeholder communication, reporting, risk tracking, and cross-functional collaboration. Strong ability to maintain structure, alignment, and operational continuity across multidisciplinary teams while supporting project delivery in fast-paced environments.

Comfortable working with international stakeholders and preparing executive-level documentation, project updates, and KPI reporting.

Healthcare Project Management Consultant at Accenture (2023-06 – 2024-10)

• Coordinated healthcare IT implementation initiatives across clinical, technical, and business teams in complex operational environments.
• Maintained project documentation, action logs, risk tracking, status reporting, and governance materials to ensure visibility and alignment.
• Facilitated stakeholder communication and supported recurring project meetings, workshops, and coordination routines.
• Supported planning activities including timelines, dependencies, resource coordination, and operational follow-up.
• Monitored risks and project blockers, escalating issues proactively and supporting mitigation actions.
• Prepared presentations, progress reports, and project updates for internal stakeholders and leadership teams.
• Supported digital transformation initiatives linked to SPMS healthcare systems and operational process optimization.
• Delivered training and change management support during implementation phases.

SNS24 Call Operator at SNS24 (2022-12 – 2023-04)

• Delivered medical triage and guidance within the Portuguese National Health Service.
• Strengthened communication, prioritization, and decision-making skills in high-pressure environments.

Content Creator at Evulpo (2022-10 – 2022-12)

• Developed and reviewed educational content for the Portuguese platform launch.
• Collaborated with multidisciplinary teams to support delivery timelines.

Master in Medical Science in Medical Science – Nova Medical School

Dental Medicine in Dental Medicine – Faculty of Dental Medicine, University of Lisbon