Ricardo Lopes

Maintenance of computers, welcoming and assisting guests, ensuring a positive customer experience Managing guest check-in and check-out procedures Cleaning and maintaining the premises to ensure a safe and comfortable environment

Front Desk Receptionist at Biljana Vespa (2025-06 – 2025-09)

• Maintenance of computers, welcoming and assisting guests, ensuring a positive customer experience
• Managing guest check-in and check-out procedures
• Cleaning and maintaining the premises to ensure a safe and comfortable environment
• Performing general maintenance and upkeep of the facilities
• Maintaining and managing digital applications and systems
• Addressing customer requests and providing assistance when needed
• Relations with suppliers
• Coaching a junior Ice Hockey team (10 hours/week)

Front Desk Receptionist at Biljana Vespa (2026-06 – 2026-09)

Curso de Ciências e Tecnologias – Escola Secundária Augusto Cabrita (2020-09 – 2022-09)

1º Ano da Licenciatura em Educação Básica in Educação Básica – Escola Superior de Educação João de Deus (2022-09 – 2023-07)

Licenciatura em Línguas, Literatura e Culturas in English language and translation, subtitle editing, text adaptation and revision, with additional knowledge of German (basic level) – Faculdade de Letras da Universidade de Lisboa (2023-09 – 2026-09)