KYC Officer Back-up Team Leader at BNP PARIBAS (2024-01 – Present)
KYC Officer Back-up Team Leader at BNP PARIBAS responsible for data entry, financial database maintenance, requirement analysis, and Agile methodology implementation.
- Assistance with data entry and maintenance of financial database integrity
- Analysis of the company's needs by collaborating with the business and end-users to understand their requirements and processes
- Applied Agile Methodology on the team that was responsible for when a new project came to Portugal, as well as proposing solutions and producing clear functional specifications
- Maintenance of close relationships with business stakeholders to identify, analyze, and document requirements, needs, and issues and translating requirements for technical teams (IT/transformation)
- Prepared spreadsheets and assisted with presentations for management
- Mapping Workflows, identifying inefficiencies
- Ensure timely delivery while managing scope, risks, and dependencies
- Created and updated practical guides and internal procedures to support the team and ensure alignment with current regulations and practices
- Conducted document upload, data entry, and analysis, including risk assessment and mitigation as well as tax related documents analysis
- Strengthened key skills such as teamwork, attention to detail, analytical thinking, organization, time management, and adaptability to new software/tools
- Enhanced proficiency in Microsoft 365 (Word, Excel, PowerPoint) and reporting tools
- KPI management, Backlog Management
President of the XXVII Board of Directors at AEDUM - UMINHO'S SCHOOL OF LAW (2022-01 – 2024-12)
President of the XXVII Board of Directors responsible for strategic management, recruitment, partnerships, and organizational development.
- Customer Service
- Analysis and creation of requirements for the organization's website
- Talent Attraction, Recruitment, Selection of Employees and Onboarding
- Recruitment Process Outsourcing (RPO) for Partners on the Legal Field
- Administrative Management and Supervision of departmental activity
- Defining the global strategy and objectives
- Management of institutional and associative relations
- Document and Budget Management
- Acquisition of External and Internal Partnerships
- Marketing Management and Strategies
- Promotion of Team-Buildings and other Activities, Internal Employee Training, Internal Events and Employee Retention Actions
Office Manager at JOSÉ NETO REZENDES LDA (2020-01 – 2023-12)
Office Manager responsible for HR digitalization, compliance, budget management, talent acquisition, and administrative operations.
- Digitalization of the HR Department, Training of Employees in SAP and MC Office and Development of personalized Technical Support Guides
- Compliance, policies, Labor Legislation and Social Security communications
- Budget, Accounts, Payroll Management and Finance
- Performance management and benefits policy, labor relations and planning
- Organization of electronic and mail-delivery correspondence and secretariat
- Talent Attraction, Recruitment, Selection and Onboarding
- Management of working hours, attendance control
- Audit
Internship at AEDUM - UMINHO'S SCHOOL OF LAW (2018-01 – 2019-12)
Internship providing juridic services and customer service.
- Juridic services
- Customer Service
