Sbongile Bongi
Administrative Professional
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Sobre
Dedicated and detail-oriented administrative professional with strong experience in customer service, client relations, and office operations. Proven ability to manage accounts, resolve client queries, and handle administrative processes efficiently. Highly organized, reliable, and committed to contributing to a results-driven and growth-focused organization.
Experiência
Customer Operations Consultant - African Bank
(2024-06 - 2025-12)
- Resolve client queries efficiently
- Manage account closures and update account status
- Perform document management
- Process unclaimed funds
- Handle loan and credit card closures
Administrative Assistant - Solar Beam Energies
(2023-04 - 2024-03)
- Compile reports
- Communicate with clients via email
- Conduct research on potential companies requiring solar systems
Formação
Banking - Banking - Apex Academy (2025)
Business Administration - Business Administration - Pendula Group (2024)
Office Administration - Office Administration - Ekurhuleni West TVET College (2022)
Grade 12 - The Gem Combined School (2018)
