Customer Service Operator
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"Customer service expert with a proven dedication to providing outstanding service over the last 12 months. Strong communication skills that enable me to hear a customer's issue and offer workable answers. Quick and thorough decision-maker with the ability to resolve customer concerns while keeping everyone satisfied.
Dedication to staying current with my knowledge and abilities by acquiring new computer software, utilizing cutting-edge customer service techniques, and working with a team of competent colleagues. Currently exploring opportunities to acquire professional working experience in Portugal to advance individual career in customer-centric marketing risk analysis"
Junior Customer Representative on T.N. TRADING
❖ 𝐀𝐧 𝐢𝐦𝐩𝐨𝐫𝐭 & 𝐭𝐫𝐚𝐝𝐢𝐧𝐠-𝐨𝐟𝐟 𝐨𝐧𝐞-𝐬𝐭𝐨𝐩 𝐬𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬 𝐩𝐫𝐨𝐯𝐢𝐝𝐞𝐫 𝐟𝐨𝐫 𝐁𝐮𝐢𝐥𝐝𝐢𝐧𝐠 𝐌𝐚𝐭𝐞𝐫𝐢𝐚𝐥𝐬, 𝐒𝐚𝐧𝐢𝐭𝐚𝐫𝐲, 𝐊𝐢𝐭𝐜𝐡𝐞𝐧, 𝐇𝐚𝐫𝐝𝐰𝐚𝐫𝐞 & 𝐀𝐩𝐩𝐥𝐢𝐚𝐧𝐜𝐞𝐬.
◆ 𝑪𝒐𝒓𝒆 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔-
→ 𝘐𝘯𝘵𝘦𝘨𝘳𝘢𝘵𝘦𝘥 𝘱𝘳𝘰𝘤𝘦𝘴𝘴𝘦𝘴 𝘢𝘯𝘥 𝘵𝘰𝘰𝘭𝘴 𝘧𝘰𝘳 𝘤𝘰𝘯𝘵𝘪𝘯𝘶𝘰𝘶𝘴 𝘤𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘦𝘹𝘱𝘦𝘳𝘪𝘦𝘯𝘤𝘦 𝘪𝘮𝘱𝘳𝘰𝘷𝘦𝘮𝘦𝘯𝘵𝘴.
→ 𝘔𝘢𝘪𝘯𝘵𝘢𝘪𝘯𝘪𝘯𝘨 𝘢𝘯𝘥 𝘧𝘰𝘴𝘵𝘦𝘳𝘪𝘯𝘨 𝘪𝘯𝘵𝘦𝘳𝘢𝘤𝘵𝘪𝘰𝘯𝘴 𝘸𝘪𝘵𝘩 𝘤𝘶𝘳𝘳𝘦𝘯𝘵 𝘤𝘭𝘪𝘦𝘯𝘵𝘴 𝘪𝘯 𝘱𝘦𝘳𝘴𝘰𝘯 𝘢𝘯𝘥 𝘰𝘷𝘦𝘳 𝘦𝘮𝘢𝘪𝘭.
→ 𝘗𝘳𝘰𝘰𝘧𝘦𝘥 𝘢𝘯𝘥 𝘳𝘦𝘷𝘪𝘦𝘸𝘦𝘥 𝘤𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘤𝘰𝘮𝘮𝘶𝘯𝘪𝘤𝘢𝘵𝘪𝘰𝘯𝘴 𝘤𝘰𝘭𝘭𝘢𝘵𝘦𝘳𝘢𝘭 𝘣𝘢𝘴𝘦𝘥 𝘰𝘯 𝘤𝘰𝘭𝘭𝘦𝘤𝘵𝘦𝘥 𝘥𝘢𝘵𝘢.
→ 𝘕𝘦𝘨𝘰𝘵𝘪𝘢𝘵𝘪𝘯𝘨 𝘸𝘪𝘵𝘩 𝘤𝘶𝘴𝘵𝘰𝘮𝘦𝘳𝘴 𝘢𝘯𝘥 𝘥𝘪𝘴𝘵𝘳𝘪𝘣𝘶𝘵𝘰𝘳𝘴 𝘰𝘯 𝘵𝘩𝘦 𝘱𝘳𝘪𝘤𝘦, 𝘦𝘹𝘱𝘦𝘯𝘴𝘦𝘴, 𝘥𝘦𝘭𝘪𝘷𝘦𝘳𝘺, 𝘢𝘯𝘥 𝘴𝘱𝘦𝘤𝘴.
→ 𝘊𝘰𝘭𝘭𝘢𝘣𝘰𝘳𝘢𝘵𝘦𝘥 𝘸𝘪𝘵𝘩 𝘲𝘶𝘢𝘭𝘪𝘵𝘺 𝘢𝘯𝘥 𝘮𝘢𝘳𝘬𝘦𝘵𝘪𝘯𝘨 𝘥𝘦𝘱𝘢𝘳𝘵𝘮𝘦𝘯𝘵𝘴 𝘵𝘰 𝘦𝘯𝘴𝘶𝘳𝘦 𝘵𝘩𝘦 𝘲𝘶𝘢𝘭𝘪𝘵𝘺 𝘰𝘧 𝘦𝘢𝘤𝘩 𝘪𝘯𝘵𝘦𝘳𝘢𝘤𝘵𝘪𝘰𝘯 𝘢𝘭𝘰𝘯𝘨 𝘵𝘩𝘦 𝘤𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘫𝘰𝘶𝘳𝘯𝘦𝘺.
Masters in Marketing Intelligence at Nova IMS Information Management School