Violeta Lopes

Cabin crew with over 500 flight hours operating Airbus A320 within the Ryanair Group (Lauda Europe). Experienced in delivering a refined, personalised and detail-oriented onboard experience, with a strong focus on discretion and passenger comfort. Recognised for professionalism, strong communication skills, and the ability to anticipate passengers' needs, create a calm, attentive and welcoming environment in dynamic, multicultural settings.

Cabin Crew at Lauda Europe - Ryanair Group (2025-01 – Present)

Cabin crew operating Airbus A320 aircraft with over 500 flight hours

• Ensured passenger safety in compliance with EASA regulations
• Delivered a consistent and high-quality onboard service in a dynamic environment
• Provided attentive, personalised and discreet service tailored to individual passenger expectations
• Maintained calm and professionalism in high-pressure situations
• 500+ Flight hours
• Experience operating short and medium-haul routes across Europe, as well as Morocco, Israel and Jordan

Sales & Marketing Manager at 100 Razões (Wine Brand) (2020-01 – 2024-12)

Sales and marketing management for premium wine brand

• Managed negotiation of purchase and sale contracts
• Coordinated transport and logistics operations
• Supported social media management and online marketing strategy
• Delivered refined, high-end customer experiences, through wine presentation and tastings
• Completed training in wine tasting and product presentation
• Worked with a premium/luxury customer base
• Applied and strengthened legal knowledge in a commercial context

Law Degree in Law – Universidade Lusíada de Lisboa

Certificate in Contract Law – HarvardX (2022-01 – 2022-12)

Certificate in International Law & Arbitration – Summer Law School (2023-01 – 2023-12)

Certificate in Business English – British Council