IT Engineer

PMOBytes is looking for a proactive and organised IT Engineer to support business coordination, client communication, training activities, business development and daily operations, with additional exposure to project coordination and technical support.

Key Responsibilities

• Coordinate and follow up with clients, students, potential customers, partners and suppliers.
• Support training programmes, including schedules, participants, trainers, materials and related arrangements.
• Follow up on leads, arrange meetings and support business development activities.
• Assist with proposals, quotations, presentations, reports and meeting minutes.
• Support demonstrations of QPunch, Atlassian solutions, training offerings and other PMOBytes services.
• Maintain organised records of clients, leads, follow-ups and business opportunities.
• Assist with marketing activities, social media coordination, online research and campaigns.
• Track project tasks, deadlines, deliverables and outstanding actions.
• Provide basic support for Jira, Confluence, QPunch, Microsoft 365 and other business applications.
• Assist with basic troubleshooting, software access, subscriptions, website updates and technical follow-ups.
• Support research and the use of AI tools, cloud applications and digital solutions.

Requirements

• Currently pursuing or recently completed a bachelor’s degree in Business, Information Technology, Marketing, Management or a related field.
• Strong written and verbal communication skills.
• Good organisational, coordination and follow-up skills.
• Comfortable communicating with clients and handling multiple activities.
• Proficient in Microsoft Word, Excel, PowerPoint, Outlook and general online business tools.
• Basic understanding of business development, customer service or sales coordination.
• Basic project management knowledge and a willingness to learn.
• Good IT fluency and the ability to learn new software quickly.
• Proactive, responsible and comfortable working independently within a small team.

Added Advantage

Familiarity with Jira, Confluence, Atlassian products, QPunch, CRM systems, AI tools, cloud platforms, WordPress, Agile/Scrum or basic IT support. Previous experience in customer-facing roles, training coordination, sales, business support or project environments is also beneficial.

What You’ll Gain

Hands-on experience across business coordination, client management, training operations, business development, project administration and technology-enabled services.

Apply with your CV, highlighting your relevant skills, projects and experience.