فارس الحكيم

Highly experienced Mobile Phone Software Maintenance Specialist with 10+ years of hands-on expertise in diagnosing, repairing, and maintaining iOS (Apple) and Android smartphones. Proven track record in Software Flashing, Boot Loop resolution, legal unlock procedures, Firmware updates, and chip-level diagnostics. Strong technical skills combined with excellent customer service and communication abilities in Arabic and English.

Currently based in Qatar, seeking a senior technical role in a reputable organization.

Mobile Phone Software Maintenance Technician - Mobile Phone Software Maintenance - Al-Ahsa, Saudi Arabia

• Performed Software Flashing operations for all iPhone and Android models, including full OS reinstallation and version upgrades.
• Diagnosed and resolved complex software faults including Boot Loop issues, system crashes, and corrupted firmware.
• Proficient with professional Programming Boxes (e.g., Octoplus, Z3X, Chimera) and specialized repair interfaces for iOS and Android.
• Conducted authorized legal SIM unlock and software license removal procedures for various carriers and brands.
• Provided direct technical consultation and guided clients through data backup, device restoration, and preventive maintenance.
• Ensured 100% device stability and performance verification before handover, maintaining zero-defect delivery standard.

Diploma - Mobile Phone Maintenance Specialist

Diploma - English Language