Ahlam Khelassi
FACILITIES & ASSET MANAGEMENT LEAD | OWNER REPRESENTATIVE | MEP OPERATIONS
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نبذة
Facilities and asset management professional with 7+ years of combined MEP engineering and FM experience across Qatar and Algeria. Currently serving as an owner representative for a 21-floor residential tower (284 units) and a luxury compound (12 villas) in Doha. Leads project engineers and oversees outsourced FM service delivery against contractual KPIs and SLAs.
Experienced in operational risk review, contractor and vendor performance, technical problem-solving, CAPEX coordination, procurement and compliance oversight. Holds a Master's degree in Mechanical Engineering, specializing in Energy & Environment.
الخبرة
Lead Facilities Management Engineer - Assets Property Management - Doha, Qatar
(2024-01)
- Represent the asset owner in FM operations across Mamsha Bay Tower (21 floors, 284 units) and Legtaifiya Compound (12 luxury villas), coordinating asset-level maintenance and technical services.
- Lead two project engineers who coordinate daily with the outsourced FM service provider and its 14-person hard-services delivery team across both properties.
- Oversee service-provider performance against contracts, KPIs and SLAs; identify service shortfalls and require corrective actions with accountable owners.
- Review monthly FM performance reports to identify operational risks, maintenance concerns and performance gaps; coordinate follow-up and corrective measures.
- Resolve escalated technical defects and provide engineering guidance to project engineers and FM teams to support effective issue resolution.
- Coordinate renovation and CAPEX projects, including procurement inquiries, technical assessment of suppliers and contractors, and delivery follow-through.
- Oversee maintenance and repair materials procurement and monitor compliance with QCS 2014, NFPA and HSE requirements.
Technical Engineer - Mechanical - Elegancia MEP (EMEP) - Doha, Qatar
(2021 - 2023-12)
- Reviewed and approved mechanical shop drawings, design calculations and material submittals against project specifications, QCS 2014 and NFPA requirements.
- Supervised mechanical draftsmen preparing coordinated technical drawings and engineering deliverables.
- Coordinated with MEP disciplines, main-contractor technical teams and consultants to address design interfaces and align mechanical works.
- Managed shop-drawing and material-submittal workflows, participating in weekly consultant workshops to support review and approval cycles.
Career Break - Relocation to Qatar - Doha, Qatar
(2019 - 2021)
- Relocated from Algeria to Doha, obtained residency and transitioned to the Qatar construction market.
Mechanical Engineer - Cosider Construction - Algeria
(2017 - 2019)
- Provided mechanical engineering support on construction projects, including design review, site coordination and quality assurance/quality control.
التعليم
MSc - MECHANICAL ENGINEERING — Energy & Environment - University of Boumerdes (FSI), Algeria (2016)
BSc - MECHANICAL ENGINEERING — Thermal Engineering - University of Boumerdes (FSI), Algeria (2014)
