Work History
National Sales Manager Qatar Detergent Company
Doha - July 2013 – Current
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Exceeded targets by building, directing, and motivating high-performing sales team.
- Trained and developed exceptional sales leaders.
- Empowered and led driven sales team to build product awareness and exceeded revenue targets.
- Remained responsive to changing targets by preparing monthly, quarterly, and annual sales reports and forecasts.
- Drafted comprehensive sales plans and approved budget expenditures to meet project goals.
- Directed sales support staff in administrative tasks to help sales rep’s close deals.
- Negotiated and closed agreements with large customers and monitored and analyzed performance metrics.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Attended events, training seminars and manufacturer product showcases.
- Developed and implemented effective sales strategies and led nationwide sales team members to achieve sales targets.
- Liaised with marketing and product development departments to maintain brand consistency.
- Evaluated costs against expected market price points and set structures to achieve profit targets.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Met with customers to give sales presentations, negotiate contracts, and promote services.
- Directed effective hiring, orientation, training, development, and retention of sales staff to maximize team performance.
- Established and maintained budgets, quotas, and regional territories for team members to drive consistent growth.
VIP Sales Manager |Global Travel Club
Riyadh - November 2009 - April 2013
- Exceeded goals through effective task prioritization and great work ethic.
- Led projects and analyzed data to identify opportunities for improvement.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Worked flexible hours across night, weekend and holiday shifts.
- Carried out day-to-day duties accurately and efficiently.
- Delivered services to customer locations within specific timeframes.
- Increased customer satisfaction by resolving issues.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
- Used coordination and planning skills to achieve results according to schedule.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Adhered to social distancing protocols and wore mask or face shield.
- Created plans and communicated deadlines to complete projects on time.
- Developed and maintained courteous and effective working relationships.
Retail Sales Supervisor Axiom Telecom
DUBAI - September 2004 - October 2009
- Increased store's profitability by re-merchandising inventory with attractive, eye-catching window and floor displays.
- Created and implemented employee monthly action plans to increase sales and customer loyalty.
- Submitted reports to senior management to aid in business decision-making and planning.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
- Counted cash register drawers at beginning and end of each shift to prepare bank deposits.
- Greeted customers and helped with product questions, selections, and purchases.
- Issued receipts and processed refunds, credits or exchanges.
- Monitored inventory to recommend stock levels, maximizing profits and minimizing losses.
- Opened and closed store independently and prepared nightly bank drop for manager.
- Increased sales by offering advice on purchases and promoting additional products.
- Liaised with management to establish quality standards and develop budget.
- Recruited and trained team members, as well as supported other departments with mentorship.
- Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Mentored team members to enhance professional development and accountability in workplace.
- Assessed sales reports to identify and enhance sales performance, support inventory oversight, and capitalize on emerging trends.
- Supported executive and marketing departments in promotional asset development, material deadlines and product approvals.
- Trained team members in successful strategies to meet operational and sales targets.
- Exceeded targets by building, directing and motivating high-performing sales team.
- Conducted ongoing staff development to help employees achieve growth within job roles.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Delivered in-depth information on product features so customers could make educated decisions before purchase.
- Assisted in driving sales through targeted product presentation and merchandising.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
- Developed relationships with clothing vendors and freight operators.
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
- Managed newly formed Holding Department which oversaw account sales, marketing, insurance and credit sales, rental and towing and customer satisfaction.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
