Amro Ahmed

I have total 8 years of work experience, I started as Gues Servic agen un til became duty manage , it was a journey of 6 years

I also have 2 years experience in customer service specialist, 1 year in call center and one year as customer service coordinator

Highly motivated and results driven Hospitality professional with 7 years of experience in front office management, staff training, and financial analysis. Proven track record in increasing revenue, improving customer satisfaction scores , and reducing expenses.

Bachelor's in Information Technology with proficiency in MS Office and Excel, complemented by a Diploma in Quality Management System (QMS). Leveraging these qualifications, you experienced an 8-year career progression from Receptionist to Duty Manager, showcasing your ability to blend IT expertise with QMS knowledge, contributing to your success in front office management.