Arun Shajan

IFMA–FMP Certified Facility Manager with 13+ years of experience, including 11+ years in the GCC, delivering end-to-end Facilities Management, MEP Operations, and Asset Lifecycle Management across residential, commercial, hospitality, healthcare, and large-scale mixed-use developments.

Proven expertise in Hard & Soft FM, MEP systems, PPM & CM, CAPEX/OPEX budgeting, CAFM, vendor & SLA management, life safety compliance, and client relationship management. Strong leader with hands-on technical capability, cost-control focus, and a track record of improving asset performance and service quality.

Facility Manager – Confidential Site.

Shelter Facility Management – December 2021 to Present.

Operation & FM Leadership:

· Lead full-spectrum Facilities Management operations for high-value residential and VVIP facilities, ensuring service delivery in line with contractual KPIs, SLAs, and international FM best practices.

· Develop and implement maintenance strategies to improve operational efficiency, asset reliability, and service performance.

· Lead multidisciplinary technical teams, contractors, and service providers to achieve operational excellence.

· Manage daily MEP operations, soft services, emergency response, and root cause analysis of critical asset failures.

· Plan and execute preventive, predictive, and corrective maintenance programs to maximize asset availability and minimize downtime.

· Conduct facility condition assessments, technical audits, and risk evaluations to support long-term asset planning and business continuity.

Asset Management & FM Transformation

· Develop and maintain comprehensive asset registers and asset lifecycle management plans.

· Prepare Maintenance Master Plans and Capital Renewal Plans based on asset condition and remaining useful life.

· Conduct asset criticality assessments, lifecycle costing, and replacement planning.

· Support CAFM/CMMS optimization, asset digitization, and maintenance data management.

· Lead asset verification, tagging, barcode implementation, and equipment documentation projects.

· Develop maintenance KPIs, performance dashboards, and asset performance reports for management review.

· Identify opportunities for operational improvement, process optimization, and FM transformation initiatives

Planning, Budgeting & Reporting

· Prepare Annual Maintenance Plans, Preventive Maintenance Programs, shutdown schedules, and business continuity strategies.

· Develop annual operating budgets, maintenance forecasts, and capital expenditure plans.

· Prepare technical reports, executive presentations, lifecycle assessments, and asset performance analyses.

· Monitor maintenance KPIs, contractor performance, service quality, and budget utilization.

· Analyze maintenance trends and recommend continuous improvement initiatives.

Client, Vendor & Compliance

· Build strong relationships with clients, consultants, contractors, and stakeholders to ensure successful service delivery.

· Manage FM contracts, vendor performance, and service-level compliance.

· Ensure compliance with HSE requirements, statutory regulations, and FM standards.

· Develop emergency preparedness plans and coordinate business continuity activities.

· Lead quality audits and drive customer satisfaction improvements.

 

 

Procurement:

· Lead procurement planning for FM services, spare parts, and capital replacement projects.

· Evaluate vendors through technical and commercial assessments.

· Prepare technical specifications, scopes of work, tender documents, and procurement recommendations.

· Monitor contract performance and ensure value for money.

Digital Facilities Management:

· Utilize CAFM/CMMS systems for asset management, preventive maintenance planning, work order management, and reporting.

· Maintain digital asset registers and equipment documentation.

· Analyze asset and maintenance data to improve reliability and optimize maintenance strategies.

· Support digital transformation initiatives through process standardization and system improvements.

Key Achievements

· Successfully managed Facilities Management operations for a confidential VVIP property over the past five years.

· Developed Asset Lifecycle Plans and Capital Renewal recommendations for major MEP assets.

· Prepared Asset Condition Assessment, Capital Renewal, and Maintenance Master Plan reports to support long-term investment decisions.

· Improved PPM compliance through optimized maintenance planning and strategy.

· Led critical shutdowns and business continuity activities without operational disruption.

· Enhanced asset reliability through condition monitoring and root cause analysis.

· Prepared executive-level asset reports, maintenance strategies, and business cases.

· Led multidisciplinary Hard and Soft FM teams while consistently achieving KPIs.

FMP – Facility Management Professional (IFMA)

Bachelor of Engineering: Mechanical Engineering - 2009- 2013, Anna University