Ayoub Machfer

Beverage professional with over 5 years of experience delivering exceptional dining experiences within luxury 5-star hotels across Tunisia, Saudi Arabia, and Qatar. Proven expertise in fine dining etiquette, VIP guest relations, and seamless order management. Strong communicator with a sharp eye for detail, dedicated to maintaining the highest standards of hospitality and service excellence.

Food & Beverage Waiter at Hakkasan Doha (2024-01 – Present)

• Welcomed guests with a professional demeanor, fostering an inviting and high-quality dining atmosphere.
• Managed order-taking and POS systems accurately to streamline service.
• Collaborated efficiently with the kitchen staff to guarantee timely food delivery and guest satisfaction.

Waiter & Commis Chef de Partie at The Ritz Carlton (2023-01 – 2024-01)

• Provided high-end service in a prestigious luxury hotel, offering tailored menu recommendations and ensuring an upscale dining experience.
• Cross-trained effectively in the kitchen, supporting the culinary team by managing station preparation and food safety compliance.
• Ensured high-standard food presentation and smooth coordination between the kitchen and front-of-house.

Food & Beverage Server at Four Seasons Hotel (2020-01 – 2023-01)

• Delivered premium, personalized dining services to guests, including high-profile and VIP clientele, within a luxury 5-star environment.
• Maintained meticulous table setups aligned with strict fine dining protocols.
• Handled guest orders with high accuracy, ensuring compliance with food hygiene and safety Standards.

Diploma – Bizerte - Tunisia

BTP Culinary Arts in Culinary Arts – Vagatop (School)