Faisal Alanazi

Responsible professional with experience in retail operations, personnel management, and customer service. Proven success in leading high-performance teams and developing customer-centric strategies to push sales and increase customer loyalty. Skilled at driving process and policy optimization, streamlining operations, and utilizing data-driven insights to increase efficiency.

Store Manager at Fiveseason (2022-12 – Present)

• Provided leadership and motivation to team members to increase productivity and efficiency within the store.
• Trained staff on proper cash handling procedures including daily deposits, credit card payments, and end-of-day reconciliation of register funds.
• Oversaw day-to-day store operations to foster efficient and profitable operations.
• Managed inventory levels by ordering stock as needed, tracking sales trends, and adjusting orders accordingly.
• Monitored customer service levels and implemented necessary changes to improve customer satisfaction.
• Evaluated customer feedback and complaints to locate weaknesses and improve service.
• Set sales targets and budgets for team leads and employees to follow.
• Demonstrated and supported continuous improvement and growth mindset.

Optometry Doctor at Fiveseason optical shop (2022-04 – Present)

• Conducted physical examinations and assessed symptoms.
• Developed advanced communication and interpersonal skills to effectively communicate with patients, families, and colleagues.
• Developed and implemented patient care plans.

Leader of the Optometry club at King Saud university (2018-02 – 2020-03)