George Kimani

An extremely motivated and resourceful customer service member, with over five years of experience in providing excellent quality of customer service, showing pride in the services delivered, I am confident in communicating with a wide range of people from different countries. A to contribute well to any team and communicating with the managers , articulate and have a passion for the work i do. Showing willingness to provide high standards consistently and possess a good work ethic , prepared to take on various tasks and always doing my best .

looking for an opportunity to progress my career, develop my skills in order for me to continue doing my best for an organization that takes pride in its staff.

PROFESSIONAL QUALIFICATION

Rotana hospitality college

Courses Trained and attained

 Customer service and interpersonal skills training.

 Time Management,

 Turning complains into compliments training

 Hospitality procedures training,

 Team work Training

CAREER SUMMARY

NOVEMBER 2019-TO DATE: BIELLA ITALIAN RESTAURANT

As a restaurant waiter am responsible of the incoming inquiries through calls, punching orders or welcoming guests and food delivering to customers. I have gained good experience having interacted with different people with different skills which made me fit in hospitality section

JAN 2019 - TO OCTOBER 2019: ARABIAN PARK HOTEL KENYA

RECEPTIONIST

As a receptionist ,I served visitors by greeting , welcoming ,and directing them appropriately and notifying the company personnel of visitor arrival

I maintained security and telecommunications systems f

ACADEMIC EDUCATION QUALIFICATION

• Kenya certificate of Primary Education.
• Certificate in Computer networking and computer Skills.
• Kenya Certificate of Secondary Education.

PROFESSIONAL QUALIFICATION

Rotana hospitality college

Courses Trained and attained

• Customer service and interpersonal skills training.
• Time Management,
• Turning complains into compliments training
• Hospitality procedures training,
• Team work Training