Habab Ibrahim

Dedicated IT Support and Network Technician with a Diploma in Computer Maintenance and Networking and practical experience in network installation, computer hardware maintenance, troubleshooting, technical support, and IT operations. Skilled in diagnosing hardware and network issues, maintaining computer systems, and providing end-user support. Quick learner with strong problem-solving, communication, and teamwork abilities, seeking to contribute technical expertise in a professional IT environment.

IT Trainee at Sudanese Standards and Metrology Organization (2019-11 – 2019-12)

• Provided technical support to users.
• Performed computer hardware maintenance and troubleshooting.
• Assisted with customer service and client support.
• Maintained accurate records and documentation.
• Supported IT operations and system maintenance.

Network & Information Technology Trainee at Nile River Transport Company (2017-03 – 2017-03)

• Assisted in network installation and administration.
• Performed computer hardware maintenance.
• Diagnosed and resolved technical issues.
• Supported IT infrastructure maintenance.

Computer Fundamentals & Maintenance Trainee at Research, Information and Training Administration (2017-02 – 2017-04)

• Delivered customer support.
• Managed data entry and documentation.
• Conducted computer hardware maintenance.
• Troubleshot hardware-related issues.

IT Trainee at Health Insurance Administration (2015-04 – 2015-08)

• Provided customer support.
• Managed records and data entry.
• Maintained computer hardware.
• Assisted with troubleshooting activities.

Network Installation & Maintenance Technician (Training) at Sudanese Telecommunications Company (Sudatel) (2013-10 – 2013-10)

• Assisted with network installation and maintenance.
• Performed hardware troubleshooting.
• Supported customer service operations.
• Maintained technical documentation.

Diploma in Computer Maintenance and Networking – Imam Al-Mahdi University