Jana Marrouch

Hospitality sales professional with an international hotel experience across Beirut and Doha. Progressed from Front Office to Sales leadership roles through strong commercial performance, client relationship management, and event revenue generation. Experienced in corporate sales, catering events, and full sales-cycle management. Known for reliability, organization, and strong guest satisfaction results.

Events Sales Executive at Wyndham Doha West Bay (2026-01 – Present)

Generate corporate, government, and social event business to maximize hotel revenue. Manage full sales cycle from lead generation to contract closing and event confirmation.

• Generate corporate, government, and social event business to maximize hotel revenue.
• Manage full sales cycle from lead generation to contract closing and event confirmation.
• Prepare BEOs and coordinate with operations, banquet, and kitchen teams.
• Maintain strong relationships with corporate clients and agencies to drive repeat business.
• Achieve monthly revenue targets and maintain strong conversion rates.
• Ensure high client satisfaction through proactive communication and follow-up.

Assistant Sales Manager at Centara West Bay Hotel & Residence (2025-08 – 2026-01)

Drive sales strategies to maximize revenue and market share. Build lasting client relationships that strengthen loyalty, repeat business, and brand equity.

• Drive sales strategies to maximize revenue and market share.
• Build lasting client relationships that strengthen loyalty, repeat business, and brand equity.
• Monitor market trends and competitors, advising leadership with strategic insights.
• Lead contract negotiations, proposals, and business correspondence for seamless execution.
• Coach sales teams to align with company strategy and service excellence.
• Elevate guest satisfaction by resolving issues, tracking feedback, and fostering a VIP culture.
• Collaborate across departments to unify sales and service delivery.

EBC Sales Executive at Marriott, Le Méridien City Center (2024-12 – 2025-08)

Generated corporate and social event leads. Coordinated event planning and execution with operations.

• Generated corporate and social event leads.
• Coordinated event planning and execution with operations.
• Built client relationships to drive repeat bookings.

Rooms Controller Supervisor at Marriott, Le Méridien City Center (2024-01 – 2024-12)

Managed room allocations and VIP guest coordination. Supervised front office operations and guest satisfaction.

• Managed room allocations and VIP guest coordination.
• Supervised front office operations and guest satisfaction.

Guest Service Supervisor at Marriott, Four points by Sheraton (2022-01 – 2024-12)

Guest Service Supervisor role at Marriott Four Points by Sheraton.

Guest Service Agent at Marriott, Four points by Sheraton (2021-01 – 2022-12)

Guest Service Agent role at Marriott Four Points by Sheraton.

Front Office Trainee at Marriott, Four points by Sheraton (2020-01 – 2021-12)

Front Office Trainee role at Marriott Four Points by Sheraton.

Bachelor Degree in Hospitality and Tourism management – Lebanese International University (2023-01)