Technical Monitoring Associate at Protech Solutions (Diebold-Nixdorf Certified Partner)
- Monitored ATM network performance and condition to ensure continuous availability and uptime.
- Identified and logged ATM faults, alerts, and operational issues in real time.
- Coordinated and dispatched maintenance teams to resolve routine technical issues.
- Escalated complex or critical ATM faults to engineering teams for advanced troubleshooting and resolution.
- Liaised with internal departments and external service providers to ensure timely response and issue resolution.
- Tracked incident progress and followed up to ensure completion within service level agreements (SLAs).
- Maintained accurate records of ATM incidents, maintenance activities, and resolution outcomes.
- Communicated effectively with relevant stakeholders to ensure smooth coordination and minimal service disruption.
Regional Admin Officer at Megaworld Corporation
- Organize corporate events, meetings, or training sessions for the region.
- Oversee procurement of supplies and services and monitor budgets and expenses for administrative activities.
- Prepare regular reports on regional administrative activities.
Supervisor, Mobility Operations at Lusail Super Cup
- Managed logistics and ensured seamless event execution in a high-pressure environment.
- Developed and maintained comprehensive documentation for event operations.
Grounds Crew at FIFA 2022
- Contributed to the smooth operation of airport grounds during a major international event.
- Assisted in the documentation of operational procedures and event logistics.
Barista and Real Estate Photographer
- Provided exceptional customer service as a skilled barista.
- Demonstrated attention to detail and creativity in real estate photography, ensuring high-quality visual documentation.
Volleyball Coach
- Developed leadership, communication, and teamwork skills through coaching.
- Maintained detailed records of team performance and training schedules.
Caster at Local Valorant League
1 season
- Engaged audiences and delivered captivating commentary, showcasing effective verbal communication.
Certified Fitness Instructor and Personal Trainer
- Motivated and guided individuals toward health and wellness goals.
- Documented client progress and created detailed fitness plans.
