Khadija Bouzghiba

Highly motivated and detail-oriented Receptionist and Administrative Assistant with proven expertise in customer service, front desk operations, and sales support. Skilled in managing client relations, handling administrative tasks, and providing professional reception services in both healthcare and retail environments. Adept at multitasking, communication, and teamwork, with a strong ability to deliver an excellent first impression and enhance customer satisfaction.

Fluent in Arabic, French, and English, with strong organizational and problem-solving skills.

Receptionist | Espoir Psychiatric Center – Qatar Greeted and welcomed patients professionally, ensuring a positive first impression.

Managed incoming calls and scheduled appointments efficiently.

Maintained accurate patient files and archived medical records.

Coordinated patient schedules with doctors and healthcare staff.

Prepared health insurance refund forms for clients.

Handled photocopying, printing, and document management.

Conducted follow-ups and appointment reminders with patients.

Supported administrative tasks to streamline daily operations.

Sales Assistant | Riva – Armada Retail Concept Trading Co.

– Qat

Higher Technician Diploma in Automatism and Industrial Computing