Mafuse Alam

Seeking to obtain a responsible position in logistics management where my skills, knowledge and Experience will be contributed towards the improvement of the company. My innovative ideas and active personality should assist me a lot in adding to the company's growth.

Driver at Hotel Chauffer at Crowne Plaza Doha (Present)

Hotel driver responsible for safe and professional transportation services

• Drive safely & carefully
• Able to perform minor repairs on all kind of vehicles
• Demonstrated ability to keep the vehicle clean
• Familiar with routes, location, and address, and around Doha city

Driver at Mandarin Oriental Doha (2021-12 – 2023-02)

Professional driver providing transportation services

• Drive safely & carefully
• Able to perform minor repairs on all kind of vehicles
• Demonstrated ability to keep the vehicle clean
• Familiar with routes, location, and address, and around Doha city

Waiter - F & B Department as a Casual at JW Marriott Doha (2020-11 – 2021-10)

Food and Beverage service professional handling customer orders and payments

• Receive and check incoming orders
• Collect payment when ever necessary
• Monitoring the preparation of orders
• Dealing with customer queries over call and emails
• Replacement and Refund Management
• Real time assistance to customer on the changes in order
• Training new waiters on the process of operations

Waiter - F & B Department at Four Seasons Hotel Doha (2019-02 – 2020-09)

Food and Beverage service professional in luxury hotel environment

• Receive and check incoming orders
• Collect payment when ever necessary
• Monitoring the preparation of orders
• Dealing with customer queries over call and emails
• Replacement and Refund Management
• Real time assistance to customer on the changes in order
• Training new waiters on the process of operations

Position not specified at Land Mark Group Doha (2016-10 – 2018-12)

Retail and customer service experience

Sales Man at Style Echo - Dhaka BD (2014 – 2016)

Retail sales professional with strong customer interaction skills

• Welcoming customers to show them specific items
• Excellent communication with the customers
• Ensure the customer receives the items as they needs
• Work under pressure
• Ability to manage the customers
• Ability to manage difference situation

Secondary School Certificate – Meher High School (2013)