Soft Services manager
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As an Operations Manager at Wisteria Facilities Services, I have over 13 years of experience in managing the delivery of cleaning, pest control, maintenance, and office assistance services to various clients. I am certified in Quality Control Technology and Facility Management Systems, and I have a strong background in logistics, communication, and budgeting.
I lead a team of Team Leaders who are responsible for the planning, coordination, and financial viability of the facilities management services. I also prepare and finalize contracts, manage inventory and projects, and respond to emergencies and urgent issues. I am passionate about developing and shaping service delivery to ensure customer satisfaction, best value, and organizational objectives.
I have successfully expanded the client base, implemented key performance indicators, and negotiated contracts for all clients and suppliers.
As an Operations Manager at Wisteria Facilities Services, I have over 13 years of experience in managing the delivery of cleaning, pest control, maintenance, and office assistance services to various clients. I am certified in Quality Control Technology and Facility Management Systems, and I have a strong background in logistics, communication, and budgeting.
I lead a team of Team Leaders who are responsible for the planning, coordination, and financial viability of the facilities management services. I also prepare and finalize contracts, manage inventory and projects, and respond to emergencies and urgent issues. I am passionate about developing and shaping service delivery to ensure customer satisfaction, best value, and organizational objectives.
I have successfully expanded the client base, implemented key performance indicators, and negotiated contracts for all clients and suppliers.
