Mona Eldouse

Information Systems graduate from UDST with a strong foundation in programming, development, and technical support. Eager to apply academic knowledge to real-world environments and contribute to organizational success. Demonstrated ability to manage responsibilities, solve problems, and collaborate effectively in team settings. Committed to continuous learning, professional growth, and delivering high-quality results.

Administrative Officer / Receptionist / Student Affairs Officer / Librarian / Cashier at Solid Rock Academy (2024-09 – Present)

• Managed front desk operations, welcoming parents, students, and visitors professionally.
• Answered phone calls and responded to emails politely and efficiently.
• Maintained accurate and up-to-date student files and records.
• Handled student affairs, including coordination with teachers, parents, and partner schools.
• Communicated with partner schools regarding student enrollment, transfers, and issue resolution.
• Planned and organized teachers' schedules to support smooth academic operations.
• Scheduled and coordinated meetings inside and outside the office.
• Processed payments and receipts accurately in the role of Cashier.
• Managed store and library inventory, ensuring proper stock control.
• Recorded all inventory data accurately using Excel spreadsheets.
• Organized, cataloged, and maintained library resources and borrowing records.
• Monitored stock levels and reported shortages or damaged items.
• Ensured confidentiality, accuracy, and compliance with school administrative procedures.

Volunteer at C-wallet Company (2024-05 – 2024-07)

• Create and design the bank application and pages (UX/UI) with a design that suits the customer and can be useful and easy.
• Design graphic elements, and develop navigation components.
• Creating the visual elements users interact with, such as screens, menus, and widgets.

Ticketing Resolutions at Hamad Hospital (2017)

• Check and register the ticket
• Solve the ticket problems and any issue faced the customer
• Deal with visitors
• Register all the data on the system

Ticketing Resolutions at 2022 FIFA WORLD CUP (2022)

• Check and register the ticket
• Solve the ticket problems and any issue faced the customer
• Deal with visitors
• Register all the data on the system

Registration at 2022 TEEB ALHAZM (2022)

Interacted with customers, provided assistance, and accurately registered their information into the system.

BACHELOR OF SCIENCE in INFORMATION SYSTEM – UNIVERSITY OF DOHA FOR SCIENCE AND TECHNOLOGY (2019 – 2024)

HIGH SCHOOL – RABAA SECONDERY INDEPENDENT SCHOOL FOR GIRLS (2016 – 2017)