ميس محسن

Detail-oriented and highly organized Medical Office Assistant with strong administrative and customer service background. Skilled in front office operations, appointment scheduling, patient record management, billing, insurance claims, and EHR/EMR systems. Bilingual in English and Arabic with proven ability to communicate effectively in diverse healthcare settings. Dedicated to supporting efficient, accurate, and compassionate healthcare services.

Medical Office Assistant (MOA) at Daniel Medical Centre (2025-10 – Present)

• Checking in patients using Oscar software system
• Checking vital signs for adults and newborns
• Manage faxes and prescriptions
• Prepare vaccines, pap smears, B12 needles, etc. plus all front desk duties

Co-op Internship at One Vascular Imaging (2025-07 – 2025-07)

• Checked in patients, managed scheduling (Accuro), confirmed appointments, and maintained records (Surgidex)

Volunteer at Immigrants Working Centre (2024-01 – 2025-12)

• Facilitated G1 sessions, translated Arabic–English, and supported reception duties

Receptionist at Monarch Dentistry (2023-01)

• Greeted patients, scheduled appointments, handled insurance inquiries, and managed billing using Dentrix

Customer Service Representative at Djila Dental Center (2019-01)

• Supported patients with dental services, treatment plans, and follow-up appointments

Internship Dentist at Djila Dental Center (2014-01 – 2018-12)

• Performed preventive and treatment procedures, facilitated patient referrals

Bachelor of Dentistry in Dentistry – Syrian Private University (2013-01)

Diploma in Medical Office Assistant – Trios College (2025-07)