Ramesh Naidu

To work in a dynamic company in Lifts Industry,where my analytical/technical skills,knowledge and work experience are utilized in a challenging environment to achieve organization goals.

Having Excellent English Communication

Skill.I have been actively involved in Elevator field from past 15 years from the Year 2006 to till date. Elevator installation commissioning and maintenance department worked more than 15 years. Safety of internal external customers firstmost important on every visit as a key task.If identified any safety violation informed to management and immediate action taken as per standard by management to avoid incident.

Installation and technical support - VK hitech

(2023-04)

Handling installation of Elevators and technical support to sales team and handling customers for technical specifications and other technical & non technical customer issues for new installation and maintenance.

Field operation Supervisor in Installation and Maintainance Department - M/s Safety Elevators - Sharjah, United Arab Emirates(UAE)

(2011-05 - 2022-03)

• Responsible for complete installation and commissioning with sub contractor
• Responsible for planning execution of preventive maintainance
• Responsible for handling service team and repair team
• Accountable to do service according to the service contract requirements by customer as per company standard
• Responsible for handling third party inspection and iso auditing & arranging team to support them
• Educating customer to sale products in exsisting elevator under maintainance for perfomance
• Generating repair revenue
• Responsible for customer satisfaction by giving quality and precise communication
• Accountable for safety,quality,auditing
• Responsible to solve all kinds of customer complaints,investigating vandalism and accidents reporting to superiors verbally as well preparing reports as per the company policy Conducting every week meeting for safety and quality aspects educating technicians
• Motivating technicians to feel comfortable and educating the importance of safety,well behavior with customer and to take their feedback performance of the elevator
• Accountable for any issues not wearing PPE,not following safety procedures by technicians at work atmosphere
• Accountable for repetitive callouts to take corrective actions
• Accountable for recruiting as well as training newly joined technicians on all aspects to perform preventive maintance and overall behavior to handle customer with good communication over all behaviour
• Accountable for monitoring technicians on daily basis for actual maintenance to compare planned preventive maintainance and validating their work performances
• Accountable for field control

Customer Engineer maintenance department - Schindler India - Bangalore

(2010-03 - 2011-04)

• Accountable for preventive maintainance,Call outs,generating repair revenue,Renewal of contracts.Complete incharge of dedicated route
• Handling sub contractors for repairwork
• Accountable for customer satisfaction by quality service and precise communication
• Accountable to achieve the target for repair revenue

Call back technician in maintainance department - Kone Elevators - Bangalore

(2009-01 - 2010-02)

• Attending callbacks and preventive maintainace
• Accountable to avoid repetitive callouts
• Follow instruction from route engineer to reach customer place within 2 hours as response time

Diploma Trainee,Installation Department - Johnson Lifts - Bangalore

(2006-02 - 2008-12)

• Coordinating with Clients and main contactors for job site preparation of new projects
• Issuing payments to subcontractors after checking every stage of erection
• Prepares the overall installation program and resource planning
• New project survey & site inspection
• Accountable for site safety
• Responsible for planning and organizing the delivery and storage of materials and tools to the site and planning the orders to sub contractors.
• Responsible for site preparations and follow-up of site readiness
• Accountable for use of correct company installation methods throught the installation
• Responsible for maintaining project documentation
• Accountable for handing over to commission department after clearing checklist points

Diploma - Electronics and Communication - Board of technical education,Karnataka (2004)

B.sc - Electronics - CMJ university,Shilong

MBA - marketing and opration management - Karnataka State Open University(KSOU)